Fulfillment Center Manager

Role Summary

Our client is looking for a Fulfillment Center Manager (FCM) to join their team. The Fulfillment Center Manager will be responsible for all fulfillment center operations, including mentorship of the team and the complete inventory and product distribution cycle. The Fulfillment Center Manager directs the daily activities of a high-volume pick, pack, and ship Fulfillment Center and the key responsibilities include planning and execution of weekly volume as well as managing the day-to-day operation of the facility's staffing, ensuring inventory accuracy, Quality Control, coaching, and all personnel related issues.

Key Results Areas

• Responsible for all product life cycle, including receiving, shipping, storing, and distributing products and material within the fulfillment center

• Indirectly manage Warehouse Delivery Fleet, ensuring operations are executed on time with quality deliveries

• Implement best-in-class working and safety procedures and physical layout for the entire FC

• Scale the warehouse team by recruiting, selecting, orienting, and training employees

• Supervise warehouse receiving and pick/pack team

• Maintain security of warehouse location

• Maintain fixture storage area and cleanliness of space

• Ensure proper handling of all warehouse orders

• Create and maintain excellent metrics and tracking of incidents

• Managing space and logistics in an X-square foot building

• Ensure adequate staffing, equipment, and space utilization to fulfill production goals during peak holiday weeks as well as non-peak periods

• Develop detailed facility operations plans and schedules for peak periods based on high-level parameters provided by upper management

• Plan resources (both equipment and staff) to meet growth requirements

• Manage and develop the team to optimize productivity and promote growth

• Develop, implement, and facilitate processes that focus on achieving measurable improvements to operational efficiency, inventory management, quality, food safety, order accuracy, and on-time delivery

• Establish annual departmental operating budgets and track/control spending within the budget

• Maintain environmental, safety, and other relevant regulatory compliance

• Work with other managers to continuously improve policy, procedures, practices, and training

• Ensure the accurate and timely preparation of reports regarding daily and weekly operations

• Provide excellent service to all internal and external customers

• Create and manage the LEAN program in the facility, including standardized work, visual management, and 5S is preferred

Skills & Qualifications 

• Must have 5 years of experience working in a faced-paced warehouse/production logistics/ high-volume pick, pack production, or manufacturing environment

• Experience managing a team of at least 30 employees

• Ability to use KPIs and data to manage and improve processes

• Strong verbal, written, and interpersonal communication skills

• Successful record of accomplishment in leadership and supervising the work of subordinates

• Strong multi-tasking and problem-solving skills

• Establish priorities and multi-task

• Good working knowledge of MS Office Suite

• Ability to work effectively in a high-pressure environment

• Experience in a LEAN environment; Six Sigma Green belt preferred

• Valid Driver's License needed

• The potential for prolonged standing, walking, squatting, and bending

• The ability to lift to 50 lbs.

Advatix®, Inc. is one of the world's leading providers of eCommerce Supply Chain and Logistics Consulting Services and Solutions that enables its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.