Patient Care Coordinator - Will Train!

Advanced Perio is looking for a customer service superstar to assist with our patient check-in at our busy downtown practice!

Do you have a naturally cheery demeanor? Do you love helping people, and strive to give customers or patients the best experience possible? Do you consider yourself to be a great multi-tasker? Then we want to talk to you!

As a Patient Care Coordinator, you are an essential part of the practice. You are in charge of greeting patients, checking them in, and ultimately making them feel at home. You help to ensure that our day runs smoothly, and to set you up for success, we are dedicated to training the right individual. The ideal candidate will be someone looking to learn and possibly advance their career because we offer plenty of opportunities for growth!

About Us:

• Winner of Seattle Met's Top Dentist award 10 Years in a row
• Technologically advanced surgical clinic located in the heart of Seattle
• 25 Employees that are passionate about patient care, with over 300 Google reviews to prove it!
• A fun and supportive work environment that provides learning and growth opportunities

We are Advanced Perio, and we are one of the country's leading Periodontal offices. But we didn't get here alone! We owe a lot of our success to our incredible team, made up of individuals that put the patient experience above all else. Our mission is to provide the highest level of periodontal care possible, and we are able to do this because of our employees. We take the time to celebrate birthdays and anniversaries, we organize team events including sports games and our annual holiday party, and we make sure that our employees feel comfortable and confident in their positions!

Responsibilities Include:

• Greet patients and check them in, ensuring they have all the necessary information that is needed for their appointment
• Communicate co-pays and patient balances to collect immediate payment when possible
• Assist with patient check out, and set follow up appointments
• Answer and field phone calls, making sure calls or messages are transferred to the correct party
• Monitor incoming emails and sort messages into the correct communication folders
• Document all conversations had with patients or about patients in the appropriate areas
• Schedule patients for exams, surgeries, and post operative appointments in the correct templated spots
• Print daily schedules and care slips, and distribute them to the team
• Properly manage patient records in a secure and confidential manner
• Maintain a clean and tidy work environment, ensuring the front desk and lobby are free of clutter and always look presentable to patients
• Other duties and responsibilities as assigned

Salary & Benefits:

• $18-$22/hr
• Paid vacation time in accordance with company policies (1 week first year, 2 weeks second year, 3 weeks third year and beyond)
• Health Insurance
• 401k and Defined Benefit Retirement Plans
• Parking Stipend or Unlimited Orca Pass

Interested in the role, and want to learn more?! Reach out to samantha[at]seattleperio[dot]com to set up a time to chat, or check out our website at www.seattleperio.com.

We look forward to hearing from you!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Seattle, WA 98101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

Salary : $18 - $22