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Advanced Oxygen Therapy, Inc. (AOTI) provides innovative solutions to help resolve chronic non-healing and acute complex wounds. We operate on the core values of Compassion, Integrity, Scientific Leadership, Service and Responsiveness. AOTI is recognized as a leader in wound care technology around the world. With a leading international management team, an extensive worldwide infrastructure, innovative, patented technology, and an extensive and growing portfolio of clinical evidence, our company is uniquely positioned to revolutionize the treatment of all wounds.
Job Summary
The Customer Service Support Representative provides customer service and resolves issues by offering solutions, explanations, options or by arranging for service.
General Accountabilities
Education and Experience
Competencies
Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.
Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Follows through on commitments.
Physical Demands
Work Environment
Advanced Oxygen, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Please note that any offer of employment made by AOTI is contingent upon the successful completion of a pre-employment background investigation.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Experience:
Language:
Shift availability:
Work Location: Hybrid remote in Oceanside, CA 92056
Full Time
Medical Technology
$36k-45k (estimate)
01/28/2023
02/26/2023
aotinc.net
Oceanside, CA
25 - 50
Medical Technology
The job skills required for Customer Service Support Representative include Customer Service, Problem Solving, Billing, Planning, Customer Satisfaction, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support Representative. You can explore the career advancement for a Customer Service Support Representative below and select your interested title to get hiring information.