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7 Dispatcher Jobs in Elmhurst, IL

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Glass America
Elmhurst, IL | Full Time
$43k-57k (estimate)
3 Weeks Ago
Integra HealthCare Equipment
Elmhurst, IL | Full Time
$43k-57k (estimate)
3 Weeks Ago
Adapt Health
Elmhurst, IL | Full Time
$40k-53k (estimate)
6 Months Ago
Integra HealthCare Equipment
Elmhurst, IL | Full Time
$41k-56k (estimate)
7 Months Ago
Insight Global
Insight Global
Elmhurst, IL | Contractor | Full Time
$40k-54k (estimate)
9 Months Ago
Superior Air-Ground Ambulance
Elmhurst, IL | Full Time
$39k-50k (estimate)
11 Months Ago
Superior Air-Ground Ambulance
Elmhurst, IL | Full Time
$40k-51k (estimate)
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Dispatcher
Adapt Health Elmhurst, IL
$40k-53k (estimate)
Full Time 6 Months Ago
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Adapt Health is Hiring a Dispatcher Near Elmhurst, IL

Description

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.

Dispatcher

Dispatcher has a broad range of responsibilities including routing all orders for regional branches deliveries and coordinating delivery schedules with the operations staff in each region achieving timely delivery goals as established by leadership. Uses appropriate IT systems to document patient communication and achieves operations staff productivity by assigning appropriate number of deliveries per staff member.

Job Duties:

  • Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each Medical Equipment Technician and ensure all stops were completed.
  • Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
  • Clear all routes daily with all delivery technicians to ensure all stops were completed.
  • Address any non-printed orders to determine the status of the order.
  • Screen every ticket for mistakes and address these mistakes with Management and/or the person responsible for creating the order.
  • Create sensible routes for every delivery technician that will meet certain window blocks and/or expectations from customers or referral sources, while operating within the budget.
  • Address and develop the best process to handle incomplete orders. Communicate this message to all applicable parties.
  • Make outbound calls to customers and patient service technicians for scheduling and routing with a focus on extraordinary customer care
  • Partner with teams who enter tickets to deliver extraordinary customer care, communicate any issues, verify delivery details, and create solutions for issues
  • Verify delivery/pick up details and communicate that information to patient service technicians and couriers.
  • Achieves or shows progression toward positively impacting regional goals that could include productivity goals, decreasing cost per delivery, and decreasing mileage per route by routing in an efficient manner.
  • Tracks all orders and confirms that orders are delivered daily or follows up and track for appropriate time frames including checking log line.
  • Ensures confidentiality of patient care information/documentation.
  • Documents patient communication regarding deliveries achieving 98% compliance or shows steady progression towards meeting.
  • Become familiar with all personal safety and infection control practices and procedures.
  • Account for all tickets, create routes, clear routes, and ensure all stops were completed.
  • Develop best practice process and procedures for the position. This includes but is not limited to categories such as zoning, routing/re-routing, dispatching, staging, loading/unloading, handling emergencies, same/day orders, modes of delivery, etc.

Competency, Skills and Abilities:

  • Decision Making
  • Analytical and problem-solving skills with attention to detail
  • Ability to adapt and be flexible in a rapidly changing work environment
  • Job Title: Dispatcher FLSA Classification: Non-Exempt
  • Department: Operations Rev Date: 05/20
  • Reports To: Department Manager Approved by: Human Resources
  • Strong verbal and written communication
  • Excellent customer service skills
  • Proficient computer skills and knowledge of Microsoft Office
  • Ability to prioritize and manage multiple tasks
  • Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Requirements

Minimum Job Qualifications:

  • High School Diploma or equivalent
  • One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
  • Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.
  • Valid and unrestricted driver’s license in state of residence

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-53k (estimate)

POST DATE

09/28/2022

EXPIRATION DATE

05/26/2024

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Adapt Health
Remote | Full Time
$81k-103k (estimate)
Just Posted
Adapt Health
Full Time
$45k-56k (estimate)
Just Posted
Adapt Health
Full Time
$49k-65k (estimate)
Just Posted

The job skills required for Dispatcher include Customer Service, Scheduling, Microsoft Office, Problem Solving, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

Butler University
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California State University--Maritime Academy
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Fairfield University
United States Merchant Marine Academy
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