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Customer Service Representative
The Consumers Credit Union team is looking to hire a passionate Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional service to enhance member relationships and exceed member expectations - in-person, over the phone or virtually.
Our ideal candidate has a great attitude, strong attention to detail and can effectively cross-sell products and services to our members to meet their financial needs. This role needs to have the ability to make decisions.
As an employee of Consumers Credit Union, you are genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader.
What you will do:
What you'll bring to the table:
What you didn't know about the team:
At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.
Perks:
Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don’t forget, loan discounts.
We are committed to Equal Employment Opportunity.
We are a proud Veteran & Military Friendly Employer.
Full Time
$32k-40k (estimate)
03/20/2024
04/07/2024
consumerscu.org
COLDWATER, MI
50 - 100
1951
KRIS LEWIS
$50M - $200M
Banking
Headquartered in Kalamazoo, Michigan, Consumers Credit Union has more than $1.4 billion in assets and has averaged 18% annual growth for 30 consecutive years. Locally owned since 1951, we serve over 108K+ individuals and businesses through 23 offices and more than 200 free ATM locations in Grand Rapids, Kalamazoo, Portage, Battle Creek, Coldwater, Holland, Lawton, and South Haven, plus 30,000 free CO-OP Network ATMs nationwide. As a full-service financial institution, were dedicated to providing personal, professional service designed to support all your financial needs through great rates, ve ...
rsatile products, and technology-based enhancements. Federally insured NCUA. Equal housing lender. NMLS# 414712 *** Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FINRA https://www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Consumers Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Consumers Credit Union are licensed to transact securities business in Michigan. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.