What are the responsibilities and job description for the Career Advisor position at ADAMS COMMUNICATION & ENGINEERING TECHNOLOGY?
Telamon is an eleven-state, non-profit corporation headquartered in Raleigh, North Carolina serving communities for 55 years. Telamon's mission is to provide educational services that lead to better jobs, better lives, and better communities. Telamon provides programs and services in three areas, Early Childhood and Family Support, Workforce Career Services, and Housing & Financial Empowerment.
DUTIES AND RESPONSIBILITIES:
1. Operates within training and employment programs for designated service area to ensure successful completion of designated goals with customers and to meet or exceed established performance expectations.
2. Recommends improvement to services.
3. Performs quality and compliance audits as well as peer audits.
4. Serves as subject matter expert for program issues and customer record database problems.
5. Provides information and education to the community and employers about available Agency programs. This can be done in-person, virtually or in group presentation format.
6. Recruits possible customers and identifies qualified participants.
7. Administers and evaluates assessments to determine barriers, needs, strengths and weaknesses as well as identify career goals.
8. Completes the enrollment process.
1. Operates within training and employment programs for designated service area to ensure successful completion of designated goals with customers and to meet or exceed established performance expectations.
2. Recommends improvement to services.
3. Performs quality and compliance audits as well as peer audits.
4. Serves as subject matter expert for program issues and customer record database problems.
5. Provides information and education to the community and employers about available Agency programs. This can be done in-person, virtually or in group presentation format.
6. Recruits possible customers and identifies qualified participants.
7. Administers and evaluates assessments to determine barriers, needs, strengths and weaknesses as well as identify career goals.
8. Completes the enrollment process.
9. Develops and maintains relationships with training providers.
10. Always maintains confidentiality.
11. Provides services to eligible customers following customer-centered design, including interviews and assessments, assisting with job searches and career exploration, providing job readiness and training activities and resume writing.
12. Provides career counseling including helping to set realistic employability goals.
13. Creates and maintains records including attendance reports and financial tracking.
14. Prepares and reviews training contracts. Monitors contracts to budget.
15. Performs case management duties including monitoring and documenting client progress.
16. Builds strong partnerships with local agencies/members to gain employment opportunities for clients.
17. Assists clients in finding and benefiting from community resources. Partners with other resource agencies.
18. May perform general office administrative work including completing and submitting client invoices, purchases orders, vouchers etc.
19. Attends workshops and conferences as deemed necessary by supervisor.
20. Interprets and applies labor market trends to inform career exploration, strategic partnership, case management and service delivery.
21. Perform all other duties as assigned by supervisor.
10. Always maintains confidentiality.
11. Provides services to eligible customers following customer-centered design, including interviews and assessments, assisting with job searches and career exploration, providing job readiness and training activities and resume writing.
12. Provides career counseling including helping to set realistic employability goals.
13. Creates and maintains records including attendance reports and financial tracking.
14. Prepares and reviews training contracts. Monitors contracts to budget.
15. Performs case management duties including monitoring and documenting client progress.
16. Builds strong partnerships with local agencies/members to gain employment opportunities for clients.
17. Assists clients in finding and benefiting from community resources. Partners with other resource agencies.
18. May perform general office administrative work including completing and submitting client invoices, purchases orders, vouchers etc.
19. Attends workshops and conferences as deemed necessary by supervisor.
20. Interprets and applies labor market trends to inform career exploration, strategic partnership, case management and service delivery.
21. Perform all other duties as assigned by supervisor.
LEADERSHIP RESPONSIBILITIES:
This position directly supervises Work Experience clients. This may include participation in the recruitment/selection process, employee training, onboarding, conducting performance coaching/ evaluation, compensation administration, delegation of duties and conflict resolution. Promotes an environment of teamwork and cooperation and is accessible to employees.
This position directly supervises Work Experience clients. This may include participation in the recruitment/selection process, employee training, onboarding, conducting performance coaching/ evaluation, compensation administration, delegation of duties and conflict resolution. Promotes an environment of teamwork and cooperation and is accessible to employees.
ROLE QUALIFICATIONS:
Education and Experience Requirements
* A Bachelor's Degree is required.
* An equivalent combination of education and experience may be substituted for a bachelor's degree with written approval in the form of a waiver.
* Completion of Workforce Development Apprenticeship obtaining CWDP within 18 months of hire.
Education and Experience Requirements
* A Bachelor's Degree is required.
* An equivalent combination of education and experience may be substituted for a bachelor's degree with written approval in the form of a waiver.
* Completion of Workforce Development Apprenticeship obtaining CWDP within 18 months of hire.
* Completion of Worker Safety Training within 45 days of hire.
* Minimum of 2 years of experience in Human Services, Workforce Development, Case Management or related field.
* Must have own reliable transportation, a valid driver's license, and vehicle insurance.
* Minimum of 2 years of experience in Human Services, Workforce Development, Case Management or related field.
* Must have own reliable transportation, a valid driver's license, and vehicle insurance.
Skills and Abilities
* Knowledge of Microsoft Office Suite, information technology and on-line client management systems.
* Bilingual ability is a bonus.
* Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
* Planning -- Effective time management skills and ability to identify and adapt to changing priorities
* Public Speaking and Verbal Communication -Conducting outreach to groups and community resources via presentations to various partners. Talking to others to convey information effectively.
* Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
* Reading Comprehension -- Understanding written sentences and paragraphs in work related documents and correctly apply content.
* Knowledge of Microsoft Office Suite, information technology and on-line client management systems.
* Bilingual ability is a bonus.
* Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
* Planning -- Effective time management skills and ability to identify and adapt to changing priorities
* Public Speaking and Verbal Communication -Conducting outreach to groups and community resources via presentations to various partners. Talking to others to convey information effectively.
* Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
* Reading Comprehension -- Understanding written sentences and paragraphs in work related documents and correctly apply content.
ESSENTIAL JOB FUNCTIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
* Work is performed both in an office environment and outside.
* Driving/sitting for prolong periods of time.
* Standing and walking for prolong periods of time.
* Exposure to adverse weather conditions.
* Exposure to dust and dirt.
* Sitting walking, stooping, squatting, lifting (up to30 lbs), carrying, pushing and climbing.
* Keyboarding and data entry, use of telephone.
* Conduct outreach and home
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
* Work is performed both in an office environment and outside.
* Driving/sitting for prolong periods of time.
* Standing and walking for prolong periods of time.
* Exposure to adverse weather conditions.
* Exposure to dust and dirt.
* Sitting walking, stooping, squatting, lifting (up to30 lbs), carrying, pushing and climbing.
* Keyboarding and data entry, use of telephone.
* Conduct outreach and home
Backgrounds Checks:
* All employees are subject to both a pre-hire and an annual background check. Specific rules by Line of Business will indicate whether a state or federal fingerprint background check (or both) is required and the frequency. A fingerprint background check may suffice for a regular background check. Additional background checks may be required such as the Child Abuse and Neglect State Registry, and the Sex Offender Registry.
Positions that Require Driving (as designated by supervisor)
* Telamon Corporation/Transition Resources employees that are required to drive a personal vehicle for work-related duties are to meet the auto insurance liability requirement. The minimum limits required are $100,000 each person bodily injury, $300,000 each accident bodily injury and $50,000 property damage. The insurance liability requirement covers use of an employee's personal vehicle.
* Telamon Corporation/Transition Resources employees that drive a company-owned/rental vehicle must maintain a satisfactory annual motor vehicle record check.
* Must have own reliable transportation, a valid driver's license, and vehicle insurance.
* Telamon Corporation/Transition Resources employees that are required to drive a personal vehicle for work-related duties are to meet the auto insurance liability requirement. The minimum limits required are $100,000 each person bodily injury, $300,000 each accident bodily injury and $50,000 property damage. The insurance liability requirement covers use of an employee's personal vehicle.
* Telamon Corporation/Transition Resources employees that drive a company-owned/rental vehicle must maintain a satisfactory annual motor vehicle record check.
* Must have own reliable transportation, a valid driver's license, and vehicle insurance.
Salary : $100,000 - $300,000
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