This is a remote role 

We are currently looking for a Senior UX Designer to join the Centers for Medicare & Medicaid on the WDS (Website Development Support) Team.

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government. We’re looking for people with an entrepreneurial spirit and the desire to improve how the government serves people. If you thrive on change and can see the possibilities in ambiguity, then we want you here with us.

Work on things that matterWorking at Ad Hoc means putting your time and skills towards helping the government better serve the public. Our teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government thinks about and uses technology. 

Built for a remote lifeAd Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide team since the beginning. Being remote by design allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives. With a generous PTO policy and Slack channels for every interest (from birding to space nerds to home decor), our company culture acknowledges all the things happening in your life. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s welcomed. 

What matters mostAd Hoc values acceptance, accountability, and humility. We aren’t heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time. We’re a team that loves the challenge of government-size projects and loves to see our customers succeed. We build small, inclusive teams to bring the best of consumer technology to the problems of government.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the Office of the Chief Technology Officer - Digital Experience, the Office of Information Technology, Veterans Health Administration and Veterans Benefits Administration to design and deliver seamless user experiences for Veterans, their Families and Caregivers and VA employees. By applying better practices in service design, product management and technology, we enable VA to increase the usage, throughput, quality and reliability of services and decrease the time Veterans spend waiting for outcomes.

What you’ll do as a Senior UX Designer

As an Ad Hoc Senior UX Designer, you’ll be part of a cross-functional team, working closely with stakeholders, product managers, and software engineers. With projects spanning from user interface design to service design, our designers tend to be generalists, with some developing skills in accessibility or user research. No matter where your particular interests lie, we may have something for you. Some of your responsibilities will include:

• Delivering design work, including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
• Managing deadlines through teamwork
• Using your design skills to make strong typography, layout, and hierarchy choices
• Providing design critique, heuristic evaluations, and competitive analysis
• Providing and receiving mentorship from other designers
• Contributing to design libraries and providing visual design and brand artifacts
• Participating in company initiatives and recruiting efforts 
• Creating business development materials

Some basic requirements

• All work must be conducted within the U.S., excluding U.S. territories
• As a government contractor, you may be required to obtain a public trust security clearance
• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute
• Some federal contracts require U.S. citizenship to be eligible for employment
• Years of Experience: 10 years relevant experience
• Degree Requirement: Bachelor’s Degree in design discipline
• Acceptable Substitution for Degree: *Four years of additional hands on experience in a relevant field and a high school diploma may be substituted for a bachelor’s degree.

Position Specific Requirements:

• Creating or maintaining design systems
• Systems-thinking mindset
• Stewardship of design systems with product & engineering teams
• Experience facilitating workshops
• Sketch experience

Nice to have experience:

• A11y experience
• Front-end (HTML/CSS)

Tips for applying

• If your application seems like a good match, we’ll invite you to complete a quick writing assignment, which we evaluate blindly. This helps us have a greater understanding of how you approach design problems, while also reducing bias from our hiring process. We will not ask you to do any form of whiteboarding or spec work.
• Include a portfolio of 3-5 UX-focused work samples with your application. We want to understand how you think and solve problems. Clearly explain your process and the reasoning behind the decisions made, include visual artifacts, and identify both your role and the impact you had. Your portfolio can be anything from a website to a slide deck. How you build it is up to you.

Ad Hoc is a great place to be. Our benefits package includes: 

• Company-subsidized health, dental, life, and vision insurance
• Self-managed, Use what you need vacation/sick policy
• 401K with employer match
• Paid parental leave after one year 
• $2,000 continuing education/annual conference attendance stipend

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

In support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $108,006 - $132,023 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.