FITNESS CONCIERGE 

Pay Transparency: $16 - $20 hourly (DOE)

Role and Responsibilities

The Fitness concierge is responsible for managing the fitness floor, being responsive to members and guests by aiding, and educating Active Wellness members on the safe and correct use of cardio and weight training equipment. This person also provides package prescriptions, answers facility related questions, and sells personal training packages.

Specific Responsibilities

Essential Functions

• Scheduling personal training sessions for new members
• Assist with new member outreach and follow-up with infrequent users
• Maintain a clean, safe and orderly fitness floor, racking weights. Includes picking up loose towels, water bottles, magazines, cleaning equipment, etc.
• Perform blood pressure checks
• Support, teach and encourage members to meet his/her fitness goals
• Assist in development and implementation of new fitness programs/classes
• Develop relationships and encourage member referrals
• Enforce Active Wellness policies, such as cell phone use, etc.
• Attend fitness department and fitness training meetings and continuing education classes to keep certifications current
• Administer emergency care to members and guests in need of assistance
• Work as a TEAM with all other departments
• Other duties and responsibilities as assigned by supervisor

Other Functions

• Be knowledgeable about all programs and activities offered by Active Wellness 
• Promote club services and activities
• Perform routine maintenance of equipment
• Assist with keeping the club well stocked and clean
• Attend Active Wellness site meetings and trainings
• Handle injury and illness and security incident reporting