ActionIQ brings order to Customer Experience (CX) chaos. Our CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, March Capital, and First Mark Capital. Enterprise brands such as Autodesk, M&T Bank, The New York Times, Neiman Marcus, Hertz, and many more use our CX Hub to drive growth through extraordinary customer experiences.

About the Role:In this role you will be one of the first engineers focusing solely on designing tools for automated testing at ActionIQ. You will be at the heart of the QA team, building test frameworks and infrastructure required for the successful testing of our platform and its parts. You will be partnering with embedded QA Engineers and engineering teams in order to create custom test automation solutions for them, including data sampling and CI/CD integration. Supported by other QA Engineers and the rest of the engineering organization, you will play an integral part in implementing “shift left” and enabling effective CI/CD.

About the Team: The QA Team at ActionIQ is in a unique position to define quality standards across the company and provide guidance to engineers on how to meet these standards. As a team, we are aspiring to implement a multi-layered test strategy, transform the release process and promote quality centered engineering culture. We strive to incorporate the best Agile testing and test automation practices, optimize work processes and enhance tools. You will be working shoulder to shoulder with other QA and software engineers to design, implement and maintain test automation frameworks for data-intensive systems - components of a customer outreach platform that powers hundreds of marketing campaigns every day. You’ll join a team where we support our teammates, help them grow, and encourage each other to keep a healthy work-life balance.

One year from now you will have:

• Partnered with engineering teams working on query, storage and execution parts of ActionIQ’s platform and identified the best approach to solving their test automation challenges
• Designed and built frameworks, infrastructure and initial test coverage for automated testing of our backend, focusing on data processing
• Worked alongside talented and driven polyglot engineers, introducing multi-layered test automation into SDLC and CI/CD
• Learned the ins and outs of our platform and mastered assessing risks, understanding dependencies, foreseeing, tracking down and communicating issues
• Influenced engineering practices and contributed to the building of testing infrastructure used by multiple teams

Responsibilities:

• Turn in-house backend testing tools into a fully functional, reusable and CI/CD friendly backend test automation solution
• Enable software engineers to maintain and extend automated test coverage by coaching them and introducing coverage metrics when necessary
• Contribute to modernizing release process, building CI/CD pipelines and defining on-demand test environments
• Partner with other QA engineers to establish a company wide culture of defect prevention
• Extend and improve test automation framework(s) as needed to ensure reusability

What you bring to ActionIQ:

• 4 years of experience in automated testing, predominantly focusing on backend (preferably Scala / python / Java)
• Coding skills, including shell-scripting and following source control best practices
• Experience building frameworks with stubbing / mocking / data sampling capabilities
• Exposure to various test automation solutions from end-to-end to API to backend to load / performance
• Experience investigating and debugging difficult problems, utilizing DB queries and reading through logs
• Strong knowledge and passion for testing methodologies, tools and processes optimization
• Being comfortable and excited about Agile startup culture

Nice to have:

• Experience working with JVM-based big-data technologies like Hadoop, Spark, Kafka, etc.
• Experience defining dynamic test environments for CI/CD using cloud infrastructure and containers
• Experience with Jenkins, MySQL, docker, datadog, AWS, JIRA, TestRail, git
• Experience with ETL / ELT and big data testing

Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.

Our Benefits

• Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company
• Competitive compensation package, including significant equity component
• Top-notch health insurance benefits, including 12-weeks paid parental leave
• We have a beautiful office right on Madison Square Park, and our NYC-based employees come into the office three days a week. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and weekly happy hours.
• Check out thisblog post to learn about the new AIQ CX Hub - the next chapter for us, our customers and the future of customer experience.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

In accordance with ActionIQ policies and our commitment to prioritizing the health and safety of our employees, all office-based positions will require proof of COVID vaccination, including a booster shot, prior to entering the office. Remote employees and guests who visit the office must also provide proof of vaccination prior to entry. Our COVID-19 health and safety protocols may change over time as local and national guidance and regulations evolve.