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What You’ll Be a Part Of:
ActionIQ brings order to Customer Experience (CX) chaos. Our CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, March Capital, and First Mark Capital. Enterprise brands such as Autodesk, The Washington Post, Neiman Marcus, Hertz, Acrisure and many more use our CX Hub to achieve growth through extraordinary customer experiences.
The Team You’ll Join::
As a Senior Customer Success Manager, you will have the opportunity to play a vital role in maturing our current customers while maintaining ActionIQ’s leadership position in the CX category. You will report directly to the Chief Customer Officer and will be assigned to some of our Fortune 500 customers to improve customer success against account objectives, strategies, and mutually agreed upon success criteria. You will represent the entire range of ActionIQ products and services and lead the customer’s adoption and value realization — ensuring the needs and expectations are being met by the ActionIQ product and service offerings.
You will have the opportunity to partner closely with our Account Management, Field Engineering/Professional Services, and Sales teams to ensure the overall successful adoption, usage, and value realization within the customer’s organization.
How You'll Contribute:
Compensation and Benefits
ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.
Full Time
IT Outsourcing & Consulting
$113k-157k (estimate)
01/06/2023
02/07/2023
actioniq.com
NEW YORK, NY
50 - 100
2014
Private
TASSO ARGYROS
$5M - $10M
Software & Cloud Computing
ActionIQ is a New York-based customer data platform that provides data management, market analytics and digital transformation solutions for businesses.
The following is the career advancement route for Senior Customer Success Manager positions, which can be used as a reference in future career path planning. As a Senior Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Customer Success Manager. You can explore the career advancement for a Senior Customer Success Manager below and select your interested title to get hiring information.