What are the responsibilities and job description for the Field Service Technician position at Actalent?
Description:
- Assist clients troubleshooting equipment via phone, email, and virtual
- Perform hands-on installation, troubleshooting, and repair of weighing equipment and check weighing machinery
- Perform upgrades and tests on products according to ECN's or test procedures
- Proficiency in technical customer support and communication skills are a must
- Excellent mechanical and troubleshooting aptitude
- Ability to work from schematics, test procedures, and verbal instructions
- Ability to use large and small tools and testing equipment including multimeters
- Drive process improvement within the Repair and Technical Support group
- Perform on-site and remote product training to sales personnel, partners, and customers
Additional Skills & Qualifications:
- 2 years of technical or field service experience installing, troubleshooting, and repair of electronic industrial weighing instrumentation
- Associates, Electronics/Electrical technical training
- Experience in promoting or selling products is a plus
- RS Logix/Studio ladder logic programming a plus
- Bilingual is a plus
- Weighing and scale experience is highly desirable
About Actalent:
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $26 - $36
