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Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for an API and Integration Support Engineer, who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the API and Integration Support Engineer, by joining our team you will drive when innovating technologies for the Acronis Cyber Cloud Platform. You will serve as a technical interface to our ISV partners, supporting their development and integration efforts to incorporate Acronis Cyber Cloud Platform services into their solutions via Acronis API. This involves working collaboratively with QA, RnD, and Product Management located globally. This job is perfectly suited for a person with junior developer, developer support, or support engineering experience working with web applications or cloud technologies (a recent graduate with relevant programming skills could also be a match), who interacts well with others, and has effective communication skills. The main responsibility would be assisting our ISV partners’ development community (Acronis Developer Network portal), and answering questions about API, SDK, and other platform integration matters via email, forum, or other channels.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-CW1
Full Time
09/14/2022
11/10/2022
acronis.com
Burlington, MA
1,000 - 3,000
The job skills required for Support Engineer (API Cloud Platform) include Customer Service, Problem Solving, Verbal Communication, SQL, Computer Science, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Engineer (API Cloud Platform). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Engineer (API Cloud Platform). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Engineer (API Cloud Platform) positions, which can be used as a reference in future career path planning. As a Support Engineer (API Cloud Platform), it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Engineer (API Cloud Platform). You can explore the career advancement for a Support Engineer (API Cloud Platform) below and select your interested title to get hiring information.