This is a fully onsite position.

Quality and Safety Matters

The Transformation Coach will play a vital role in our high reliability journey to zero harm and to creating and transforming our UMMS culture to reflect who we want to be as an organization. This role is responsible for teaching to the foundational principles of high reliability organizations that are designed to equip our leaders with skills, activities and behaviors needed to drive and sustain this work. Our commitment to Zero Harm is unwavering and essential to our mission.

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery.

The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership.

We’re making Maryland stronger!
With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition. In total, our 141-bed facility welcomes over 3,000 patients every year. As the state’s largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.

Education and Experience

• Required Education: 4 year / Bachelor’s Degree: Engineering, Health Care Administration, Nursing, Business or related field 
• 2-4 years experience facilitating process improvement teams and active role as a change agent required
• 2-4 years of hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events required
• Training in continuous quality improvement and process management
• Experience in teaching and instruction of process improvement concepts
• Lean Six Sigma or Toyota Production System completed training 
• Lean Six Sigma Certification Preferred
• Successful completion of departmental onboarding required within 6 months of hire. 

All your information will be kept confidential according to EEO guidelines.