3 Customer Service & Sales Representative Jobs in Homewood, AL

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Customer Service & Sales Representative

Ace Handyman Services Birmingham

Homewood, AL | Full Time

7 Months Ago

Customer Service Representative

WATKINS CLEANERS INC

Homewood, AL | Full Time

$50k-65k (estimate)

1 Week Ago

Lead Customer Service Representative

Circle K

Homewood, AL | Full Time

$43k-56k (estimate)

1 Month Ago

Customer Service & Sales Representative

Full Time 7 Months Ago

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Ace Handyman Services Birmingham is Hiring a Customer Service & Sales Representative Near Homewood, AL

Customer Service & Sales Representative (CSSR)-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Service & Sales Representative (CSSR) to ensure efficient and smooth daily operations.

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.

This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.

If this sounds like the kind of career move you have been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!

Here is just some of what we have to offer:

Competitive pay ranging from $35,000-$38,000 Annually
Health insurance
Vacation
Performance bonuses
7:30 am - 5 pm M-F
Advancement and growth opportunities
Regular pay reviews
Plus, more!

Job Responsibilities

As a Customer Service & Sales Representative (CSSR), you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.

Your specific duties in this role will include:

Respond to job leads in a timely manner.
Coordinating the schedule and material ordering for multiple craftsmen and projects.
Utilizing our dispatching & schedule management software.
Returning customers calls as needed and following up with past customers.
Performing paperwork and filing duties.
Assist in solving operational logistics to ensure a smooth customer journey.
Social Media marketing and skills in creating & posting content.

Job Requirements

We are looking for professionals who are highly organized and detail-oriented, with a strong customer service & sales background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include:

High school diploma or GED
3-5 years of customer service/ sales /scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Excellent office management skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Exceptional communication skills
Sales and/or Marketing – a basic understanding of social media sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Customer-facing experience, a plus

Build fun and rewarding career with an industry leader!

Apply now!

Job Summary

JOB TYPE

Full Time

POST DATE

09/08/2022

EXPIRATION DATE

09/26/2022

Multi - Skilled Craftsman M-F WORK ONLY

Ace Handyman Services Birmingham

Full Time

$51k-68k (estimate)

8 Months Ago

Multi Skilled Craftsman

Ace Handyman Services Birmingham

Full Time

$47k-61k (estimate)

10 Months Ago

Multi - Skilled Craftsman M-F WORK ONLY

Ace Handyman Services Birmingham

Full Time

$51k-68k (estimate)

1 Month Ago

The job skills required for Customer Service & Sales Representative include Customer Service, Communication Skills, Scheduling, Written Communication, Leadership, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service & Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service & Sales Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service & Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service & Sales Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service & Sales Representative. You can explore the career advancement for a Customer Service & Sales Representative below and select your interested title to get hiring information.