Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. 

Technical Consultant

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Why you want to work for our Professional Services team:

Our Professional Services team is dedicated to our customers in ensuring they are successful and happy in the Accruent products they purchase. You will help our clients map a path to the Accruent platform to solve their overarching business problems. We are looking for highly motivated, fast moving, and dynamic individuals to help implement and deliver our world class platform solutions.

The Technical Consultant is responsible for supporting, designing and implementing customizations to the enterprise-level applications which clients have purchased. Responsibilities include (but are not limited to) programming custom applets that supplement current functionality and interface with exposed API’s and supporting the technical components of complex software implementations.

This role will be on/with our EMS product within the Commercial Real Estate industry. The EMS Software solutions manage, monitor and control every aspect of meeting rooms, classrooms, gathering spaces, and office hoteling through a single platform.

This position reports directly to the Manager, Professional Services and will be a work from home position with geographic flexibility.

How you'll make a difference:

• Provides technical leadership in preparation for and during client implementation including overseeing the translation of high level business requirements into technical specifications for complex implementation requirements.
• Acts as subject matter expert for advanced technical design, installation, and integration support to insure customer success.
• Advises clients on advanced system requirements, hardware and technical configurations.
• Executes software installations and upgrades, review customer-completed installations, execute and troubleshoot server and technical software configurations.
• Serves as an integration product expert, demonstrating robust product knowledge including an advanced understanding of MS SQL, MS Exchange, Active Directory, CAS, Shibboleth, SAML, & IIS for both on premise and hosted installations.
• Provides guidance, training, and resource development to actively advance the technical, application, and environmental knowledge of the Professional Services team
• Designs and implement data migration and conversion strategies to support pre-sales discovery and solution implementation.
• Applies industry and functional best practices as applicable to each customer to insure a scalable, sustainable solution.
• Focuses on customer go-live and success in all project activities.
• Contributes to the collective wisdom of the Professional Services team by documenting solutions as needed for future reference

What you bring to the table: 

• A Bachelor’s degree in technology or business or 5 years’ experience in applicable field
• 3 years in a consulting role within a Professional Services or Client Services organization preferred
• Outstanding written and verbal communication. The ability to communicate effectively with stakeholders of various levels of technical competency (end users, database administrators, C-level information officers)
• Strong SQL skills including ability to write efficient queries and scripts to identify, insert, remove, and update data within a SQL database based on a stakeholder needs or use cases
• A basic understanding of front-end technologies such as JavaScript and HTML is helpful
• Good working knowledge of DHCP, DNS, and Active Directory to support the ability to provide guidance and configuration support of multiple web applications
• Proven implementation and troubleshooting experience with common identity management solutions and authentication strategies including LDAP, ADFS, SAML, CAS, Shibboleth
• 1-3 years of experience with Hosted/Cloud based solutions including Office 365 to comfortably navigate and support on premise, hosted, and hybrid application infrastructures
• Working knowledge of Microsoft SQL and .NET applications to support installation, configuration, and navigation within database server environments
• The ability to analyze customer requirements to provide architecture and configuration recommendations that meet the business needs and expected outcomes in a scalable, sustainable solution

Please Note:

• This job requires minimal travel.
• This is a full-time, exempt opportunity. 
• Relocation will not be considered for this position. 
• At this time, visa sponsorship is not available. 

ABOUT ACCRUENT

At Accruent (a subsidiary or affiliate of Fortive Corporation), we strive to be on the cutting edge of the software world, providing purpose-built intelligent solutions that raise customer expectations, shift paradigms and transform the way businesses operate and achieve success.

We aim to provide the same transformational growth for our 1,000 employees which includes a vibrant office culture in major cities like Austin and Amsterdam – and 10,000 customers in more than 150 countries – we know you’ll gain new experiences along the way. In our continued effort to help our teams Grow Without Limits, we provide all employees with the resources, coaching and support they need to reach new heights and experience true professional and personal development – and we do this because we believe it will help us grow as a global company in return.

Every person can bring something incredible to the table, and we can always achieve more together. So, if you are courageous, adaptable, collaborative and interested in becoming the best you, we encourage you to join us for the ride – even if you don’t believe you have the exact experience to fill a particular role.

Explore the path. Join Accruent.

ABOUT FORTIVE

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.

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