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AccorHotel
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Spa Manager
AccorHotel Sonoma, CA
$69k-87k (estimate)
Full Time 0 Months Ago
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AccorHotel is Hiring a Spa Manager Near Sonoma, CA

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Rejuvenation, inspiration and personalized attention is what we provide to guests of the Willow Stream Spa. As Spa Manager, your leadership and passion will foster an engaged team of Spa professionals whose exceptional service and skills turn moments into memories.

Duties and responsibilities : Other duties may be assigned.

  • Lead, mentor, and train the Spa Team; including an Assistant Spa Manager, Spa Supervisors, Spa Retail, Treatment Providers, Experience Coordinators, and Attendants
  • Provide leadership and direction for the day to day operations of the Spa with a focus on service and operational logistics
  • Ensure brand standards are maintained with highest level of service, quality, and cleanliness
  • Schedule team members to align with labor management standards
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Strategize with the team on new processes and actively share ideas, opinions and suggestions to improve the environment and Spa experience
  • Communicate effectively with all departments and thrive for guest feedback
  • Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
  • Assist in overall Hotel management responsibilities as needed
  • Follow department policies, procedures and service standards
  • Follow all health and safety policies 
  • Other duties as assigned

Supervisory responsabilities: Lead and supervisor the Spa Team

Salary - $75,000-$78,000 annual

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Computer literate in Microsoft Window applications and relevant computer applications
  • Service focused personality and passion for hospitality
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. 

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-87k (estimate)

POST DATE

03/13/2023

EXPIRATION DATE

06/07/2023

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