What are the responsibilities and job description for the Store Manager/Sales Manager position at Acceptance Now?
JOB PURPOSE: Provide the highest level of customer service through sales and account management activities including, but not limited to these key responsibilities:
KEY RESPONSIBILITIES:
Sales:
- Provide premier customer service to all customers to ensure all their customer needs have been addressed in a timely manner
- Close sales cycle by converting referred customers to rent-to-own agreements
- Educate referred customers on price options, features, and/or benefits of rental agreement
- Complete appropriate paperwork to ensure customer receives merchandise and partnership store receives payment
Account Management:
- Review expired accounts and communicate with customers to promote timely payments
- Maintain accurate records of past due account activity
Relationships:
- Work as a cooperative member of the partnership store team and RAC Acceptance team in all operational aspects
- Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process
- Any other duties assigned by the sales manager
JOB REQUIREMENTS:
- Prior sales experience required; retail furniture sales experience a plus
- Prior customer service experience
- Minimum high school diploma or equivalent
- Valid driver’s license
- Friendly with exceptional communication skills
- Organizational and time management skills, ability to multi-task
- Proficient with simple math calculations
- Computer literacy/proficiency in a windows operation system
Job Type: Full-time
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Levittown, PA 19056: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $48,000