What are the responsibilities and job description for the Front Desk Clerk position at Acara Solutions?
Acara Solutions is looking for a Customer Service Representative for our client in Rochester, NH
- Call and greet customers from a lobby queue system
- Processes all information, requests, documents, and money transactions
- Performs all assigned tasks as quickly and accurately as possible
- Handles customer settlements, escalations and disputes as needed
- Follows all established policies, procedures, and written/verbal instructions
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible
- Answers all inquiries related to fare media
- Provides in person customer service handling cash transactions daily
- Reconciles cash drawer at the end of each shift
- Reconciles personal assigned inventory at each shift
May need to conduct weekly or monthly inventory audits as requested
Job Type: Full-time
Pay: $17.00 per hour
Ability to commute/relocate:
- Rochester, NH 03867: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $17
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