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Title: Customer Service Representative
Reports to: Customer Service Supervisor
Established in 1986, AC Pro is a fast-growing heating and air conditioning distributor. A family-owned business with locations in California, Arizona, and Nevada, we provide products and solutions to heating and air conditioning contractors. Our company culture is built around providing an incomparable experience for our customers, creating a safe and enjoyable work environment for our associates, and using technology to improve efficiency and provide customers with products and services that are second to none.
About the Position
AC Pro is looking for customer service representatives who are passionate about delivering top-notch customer service and who are eager to learn and grow in their careers.
In this position, you will be responsible for answering incoming calls at the front desk, ensuring that customers are provided courteous and timely service, and taking accurate orders. This opportunity is perfect for someone who enjoys connecting with customers, takes pride in being a knowledgeable point of contact for customer inquiries, and draws satisfaction from helping customers resolve problems in a timely, professional, and friendly manner.
Our ideal candidate is a team player who takes initiative to take care of the customer, thrives in a fast-paced environment, and sees every learning opportunity and added responsibility as stepping-stones in their careers.
If you’re ready for more than just a job and are willing to work hard and commit yourself to learning and developing your skills, then you will find that this position is the perfect springboard to advance at AC Pro. Many associates that have joined the company as customer service representatives are now enjoying rewarding careers as supervisors, assistant managers, branch/store managers, and territory managers. If you’re ready, we’d love to hear from you!
Responsibilities
Duties include but are not limited to the following:
Preferred qualifications and skills:
Physical Requirements:
Our culture & environment:
As a member of our team, you will enjoy:
Schedule: 7:00 AM to 4:30 PM, plus overtime and Saturdays as needed.
Pay Rate: Starting hourly pay rate $18.00.
All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S.
Equal Opportunity Employer / Veterans encouraged to apply
Full Time
10/02/2022
11/03/2022
HENDERSON, NV
200 - 500
2018
$5M - $10M
The job skills required for Warehouse Customer Service Representative include Customer Service, Problem Solving, Products and Services, Billing, Written Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Warehouse Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warehouse Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Warehouse Customer Service Representative positions, which can be used as a reference in future career path planning. As a Warehouse Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warehouse Customer Service Representative. You can explore the career advancement for a Warehouse Customer Service Representative below and select your interested title to get hiring information.