Absorption Systems, a preclinical Contract Research Organization located in Boston, MA, is seeking a motivated IT Technician to join our information technology department. The IT Technician will be responsible for providing on site support and remote support, for our Boston and other locations. Reporting to IT Director, the IT Technician is responsible for providing technical support, which includes trouble shooting, vendor management, software/hardware installation, and maintenance.

Job Responsibilities:

• End-user user support and ticket management.
• Work with onsite business leaders and remote IT management.
• New PC installation, deployment and trouble shooting.
• Trouble shoot LAN and WAN
• Assist in Computer System Validation Process.
• Work after hours and weekends, when required.
• Strategize with IT management on new service offerings and opportunities.
• Time tracking and IT documentation.
• Any other task assigned by Director IT

Requirements:

• 3 years of end-user support in a Windows environment.
• Bachelor's Degree in IT or equivalent experience with IT certification
• Proficient in infrastructure, including TCP/IP, web, and cloud services.
• Ability to fulfill project tasks on time.
• New PC installation, deployment and trouble shooting.
• Fulfill direction from corporate IT.

Soft Skill Requirements Include:

• Proven business communications, written and verbal.
• Excellent follow-up and follow-through.
• Efficient time management and work prioritization.
• Aptitude to learn new technologies and methods.
• Organized product ordering and tracking.
• Vendor management.
• Create and update documentation

Benefits

Absorption Systems cares about our work community and offers a variety of benefits allowing employees the opportunity to customize a comprehensive benefits package that meets their personal needs.

About Absorption Systems, a Pharmaron Company

Absorption Systems, founded in 1996, assists pharmaceutical and medical device companies in identifying and overcoming ADMET (Absorption, Distribution, Metabolism, Excretion and Toxicity) barriers in the development of drugs, biologics and medical devices. Additionally, Absorption Systems goes deep into each of those areas, offering in vitro, in situ and in vivo models to assess the properties in question. The company's mission is to continually develop innovative research tools that can be used to accurately predict human outcomes or to explain unanticipated human outcomes when they occur. Absorption Systems has facilities in Exton, PA, San Diego, CA, and Boston, MA to serve customers throughout the world.

Alongside of our enthusiasm for science and research, we have a passion to see each and every one of our employees grow and succeed both personally and professionally. We encourage our employees to continually enhance their ability to contribute to the success of the organization and advance their careers. Absorption Systems is committed to creating an environment where individuals are encouraged to grow and work in collaboration with each other while being passionate about innovation. The professional culture of our organization is a goal oriented environment full of internally driven and motivated professionals. Our company is unique in the fact that there is freedom for autonomy to execute and the ability for each employee to grow in directions that align their individual aspirations with company growth.

Absorption Systems is proud to be an Equal Employment Opportunity and Affirmative Action employer.