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aboutGolf Global, Inc.
Glens Falls, NY | Full Time
$75k-101k (estimate)
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Account Manager (Customer Success)
aboutGolf Global, Inc. Glens Falls, NY
$75k-101k (estimate)
Full Time 2 Months Ago
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aboutGolf Global, Inc. is Hiring an Account Manager (Customer Success) Near Glens Falls, NY

The Company

aboutGOLF is changing the way millions of golfers around the world connect with each other by providing the most authentic and insightful experience in our golf simulators. Our proprietary Golf Competition Platform with mobile applications and games allows players of all levels to Win the Game anywhere.

aboutGOLF, a fast-growing company founded over 20 years ago with over 3,000 customers and hundreds of thousands of golfers hitting shots monthly, is looking for an Account Manager to cultivate relationships with existing customers. You’ll work closely with Sales and Customer Success to identify touch points with customers, set up site visits, travel around to sim locations, and act as a voice of the customer to the organization. 

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The Role

  • Communicating with clients to understand their needs and explain product value.
  • Identify key accounts that can act as trusted advisors to the aboutGOLF teams.
  • Collaborate with Sales to identify growth opportunities within territories.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Utilize Salesforce to maintain updated and accurate information about customers, notes, and findings.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • Learn, understand, and leverage industry trends to tailor communication with customers.
  • Travel will be an integral part of the role, anywhere between 40% - 70%.
About You
  • You love golf. You’re a golfer, you enjoy talking golf, playing golf, watching golf.
  • You understand technology and the impact it’s having on the game of golf.
  • Strong verbal and communication skills.
  • Excellent listening skills with the ability to translate that to all levels of an organization, including executive level.
  • You’re highly organized.
  • Experience in proactive phone, text, and email engagement
Benefits
  • 401K
  • Medical, Dental, and Vision
  • You get to work at the forefront of technology and the golf industry
  • Cell phone expense
  • Remote culture
  • Unlimited vacation policy
  • Company stock options
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Job Summary

JOB TYPE

Full Time

SALARY

$75k-101k (estimate)

POST DATE

01/05/2023

EXPIRATION DATE

03/22/2023

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