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Housekeeping Lead

Pottsville, PA | Full Time
4 Days Ago

Job Description

Short Description for Internal Candidates 
This position is responsible for giving direction, motivation, and guidance to a team of cleaners. Full-Time Housekeeping Must be Bilingual Spanish/English Sunday Thru Thursday 2 pm-10:30 pm Pay Rate$17hr
Description for Internal Candidates
Job Description
Position Summary Details
This position is responsible for giving direction, motivation, and guidance to a team of cleaners.

Essential Functions
  • Conducts quality improvement inspections within assigned areas of responsibility 
  • Ensures quality and satisfaction levels are meeting and/or exceeding expectations 
  • Assures the highest quality of customer satisfaction 
  • Assists with Training and Development 
  • Provides guidance in safety, cleaning processes, procedures, and chemical usage to the cleaning crew. 
  • Counsels crew members regarding tardiness, absenteeism, work performance, etc, using proper documentation procedures. 
  • Leads and participates in a team to ensure the successful completion of assigned tasks 
  • Responsible for the running and leadership of the shift in the absence of the Supervisor 
  • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups 
  • Assists the Supervisor and Shift Manager in the direction and supervision of field employees 
  • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor 
  • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. 
  • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities
  • Provides leadership and direction to team members 
  • Provides open communication between field employees and management 
  • Provides positive coaching to team members 
  • Assists with the training of housekeeping staff and schedules work assignments 
  • Assists with making daily and weekly work schedules 
  • Oversees and performs cleaning operations in assigned building 
  • Takes care of keys and access cards for the property 
  • Reports damaged, broken, and out-of-work features/items 
  • Makes sure premises are secured at all times 
  • Oversees and performs additional service requests (tag job) in assigned building 
  • Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work. 
  • Coordinates scheduling of cleaning crew. 
  • Oversees the quality of jobs and confirms completion with Area Manager. 
  • Provides training to all new hires assigned to the building 
  • Attends and participates in all meetings and training sessions involving assigned property and crew. 
  • Completes time sheets, validates timesheet accuracy, and delivers time sheets to the office. 
  • Checks supplies, equipment, and chemicals weekly. 
  • Completes order forms completely and accurately. 
  • Coordinates equipment usage and inventories. 
  • Performs all tasks and duties required of your team 
  • Miscellaneous duties as assigned 

Qualifications
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.  

Preferred Qualifications: 
  • Customer Service Experience  
  • 1 yr of similar work experience 

Skills for Housekeeping Lead

The job skills required for Housekeeping Lead include Housekeeping, Customer Service, Leadership, Scheduling, Coaching, quality standards etc. Having related job skills and expertise will give you an advantage when applying to be a Housekeeping Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Housekeeping Lead. Select any job title you are interested in and start to search job requirements.

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Career Path for Housekeeping Lead

The following is the career advancement route for Housekeeping Lead positions, which can be used as a reference in future career path planning. As a Housekeeping Lead, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Lead. You can explore the career advancement for a Housekeeping Lead below and select your interested title to get hiring information.

How to Become a Housekeeping Lead

If you are interested in becoming a Housekeeping Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Housekeeping Lead for your reference.

Step 1 Understand the job description and responsibilities of a Housekeeping Lead

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Step 2 Knowing the best tips for becoming a Housekeeping Lead can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Housekeeping Lead

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