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ABIDSS, Inc.
Springfield, MO | Other
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Training Specialist
ABIDSS, Inc. Springfield, MO
$56k-71k (estimate)
Other 0 Months Ago
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ABIDSS, Inc. is Hiring a Training Specialist Near Springfield, MO

Overview

The Training Associate are responsible for developing the knowledge and skills of a company's workforce. Trainers work to ensure that a company has a workforce that can meet its current and future business objectives, and deliver quality products and services that meet customers' needs. They will organize, facilitate, and deliver training programs for front-line employees including Order Entry, Clerical Support, Record Retrieval, Customer Service, Production, QC, and Billing.

Responsibilities

ESSENTIAL JOB FUNCTIONS

  • Plans, organizes, and effectively conducts employee training on various skill, policy, and compliance areas.
  • Onboard, support and mentor new employees
  • Researches and identifies areas in which training is required and/or beneficial.
  • Evaluates and modifies existing or proposed programs; suggests and implements suitable changes.
  • Designs, drafts, and/or acquires new training materials.
  • Delivers training and responding to questions.
  • Administers, scores, and logs results of qualification, learning assessment, and retention tests; arranges retraining or other appropriate action for insufficient scores.
  • Facilitates delivery of training by reserving and setting up needed audiovisual equipment and training rooms; scheduling training times with attendees; preparing and distributing training aids such as handouts; and performing other related tasks.
  • Performs other related duties, as required.

Qualifications

Education and/or Experience  

Prior work experience in a trainer position that required organizing, facilitating and delivering training programs. Previous experience in a legal services environment, insurance claims office, or within the company is preferred.

ESSENTIAL COMPETENCIES

  • Ability to design and implement effective training.
  • Adept with a variety of multimedia training platforms and methods
  • Must have good understanding of the organization’s goals and objectives.
  • Extremely proficient with Microsoft Office Suite and related program software.
  • Must be highly self-motivated and self-directed.
  • Strong presentation skills
  • Ability to absorb new ideas and concepts quickly.
  • Ability to effectively prioritize and execute tasks in a high‐pressure environment.
  • Must have excellent telephone etiquette, written, interpersonal and organizational skills.
  • Ability to adapt to ongoing change.
  • Must demonstrate excellent decision making skills.
  • Ability to mentor and train staff members.
  • Must demonstrate strong multi‐tasking skills
  • Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

WHO WE ARE 

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Job Summary

JOB TYPE

Other

SALARY

$56k-71k (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

04/28/2023

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