4 Quality Assurance Analyst Jobs in Loma Linda, CA
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ABIDSS, Inc. is Hiring a Quality Assurance Analyst Near Loma Linda, CA
Overview
Naturally brimming with curiosity? Are you the type of person who wants to know the whole picture and not just a piece of the puzzle? Then we have a job for you!
The ideal candidate for our Quality Assurance Analyst role will have strong computer skills, especially in Excel. Good analytical research skills, problem-solving and strong critical thinking ability are only natural additions as our Analyst will review the company workflows/performance, always checking for quality.
Position will be full time, remote, working a solid schedule of Monday-Friday, 8:00am-4:30pm PT. It may be necessary to work overtime depending on business needs.
Responsibilities
ESSENTIAL JOB FUNCTIONS
- Monitor & record service quality as compared to Company standards of key workflow processes as requested by management.
- Maintain regular reporting on key Office/Departmental/Staff quality metrics.
- Provide data and identify key areas for improvement to assist staff in achieving department standards.
- Research underlying reasons for performance that are outliers compared to overall company results, identifying what is contributing to higher or lower outcomes.
- Understand Client expectations/requirements and ABI’s meeting/failing short of same.
- Partner with leadership teams to identify key metrics for review.
- Create and maintain databases and excel files, including but not limited to, weekly/monthly quality metrics, improvement, changes in processes.
- Work with Management to research client escalations and reporting.
- Monitor ’Work in Progress‘ for new and sensitive client orders by utilizing the appropriate system and internal reporting tools.
Audit
Insurance
Record Retrieval
Medical Records
Excel
Adjusters
ParalegalLegalLaw office
Remote
Problem solving
Qualifications
Education and/or Experience
- Prior work experience in a legal services environment, insurance claims office, or within the company.
- Familiarity with state and federal legal statutes and code, state and federal legal documents, legal terminology, and HIPAA.
- Previous experience in management of work flow processes.
QUALIFICATIONS
- Must possess intermediate or high level skills in MS Excel and other MS Office programs.
- Must audit own work for accuracy.
- Ability to effectively prioritize and execute tasks in a high‐pressure environment.
- Ability to adapt to ongoing change.
WHO WE ARE:
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
Job Summary
Other
10/02/2022
12/12/2022
The following is the career advancement route for Quality Assurance Analyst positions, which can be used as a reference in future career path planning. As a Quality Assurance Analyst, it can be promoted into senior positions as a Quality Assurance Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Analyst. You can explore the career advancement for a Quality Assurance Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Quality Assurance Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Quality Assurance Analyst job description and responsibilities
A QA Analyst establishes a process to monitor all the activities and tasks to release high-quality service.
01/14/2022: Topeka, KS
A quality assurance analyst also assesses a business to determine problems that affect overall quality.
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A quality assurance analyst evaluates products, systems, and software to ensure they are free of defects and meet the quality standards of the organization.
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QA analysts use processes that ensure the quality of the product and service meets the requirements of the product creators, service providers, and customers.
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Quality assurance analysts document the entire quality testing process.
01/09/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Quality Assurance Analyst jobs
Good quality assurance analysts ensure standards are maintained during production to provide top quality products for consumers, all the time, every time.
03/06/2022: San Antonio, TX
The roles and responsibilities of a Quality Assurance Analyst focus on total quality management.
03/09/2022: Lexington, KY
Most employers use applications to test products and services, and it is a plus if a quality assurance analyst is familiar with one or several of those applications.
01/22/2022: Lima, OH
A good QA analyst must be able to spot trends and tendencies within the data.
02/18/2022: Portland, ME
Those who aspire to become a quality assurance analyst should acquire enough experience and expertise in certain field.
02/22/2022: Laramie, WY
Step 3: View the best colleges and universities for Quality Assurance Analyst.
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