ABC Imaging is a global printing, media, and technology company. Since its inception in 1983, ABC Imaging has grown to operate 33 regional production hubs across the US, Europe, the Middle East, and Asia, employing over 500 people. ABC Imaging occupies a unique market niche, providing turnkey imaging solutions steeped in technology to a wide range of vertical markets. With expertise ranging from its core grand format, offset, and reprographic printing services, to barricades, video production services, custom fabrication, managed print services, and more, ABC Imaging is a one-stop shop for print management and visual media.

Position Summary: The IT Manager will provide hardware and software solutions across all departments that ensure successful and secure operations within the budget, timelines and performance requirements set by senior leadership. The successful candidate will have diverse skills, proven professional experience and a detailed knowledge of IT industry best practices.

Responsibilities:

• Plan and execute a hardware life cycle plan for desktop and mobile computing.
• Plan and execute a software life cycle plan for business and sporting applications, both on-premises and cloud-based.
• Plan and execute a storage, access, and backup plan for company data, both on-premises and cloud-based.
• Administrate the IT workspace, including account provisioning, management, and deprovisioning.
• Administrate the telecommunications system, including account and system provisioning, management, and deprovisioning.
• Ensure the security and availability of all company data, endpoints, and networks.
• Evaluate the suitability of hardware and software to support business and sporting objectives, recommend and implement incremental upgrades.
• Plan and budget for IT improvements based on leading capabilities, emerging technologies, and best practices.
• Publish IT policy to govern employee use of company systems and data.
• Provide an online knowledge base for employees to research how to operate IT systems, configure personal settings and perform basic level troubleshooting.
• Provide IT performance metrics to executives which inform decisions on current and future configurations.
• Supervise contracts that support the company’s IT operations.
• Support other company operations as assigned.

Requirements:

• Proven working or relevant experience as an IT Manager.
• Exceptional knowledge and experience with cloud computing platforms (Microsoft 365).
• Strong troubleshooting and analytical skills.
• Solid organizational, interpersonal, verbal, and written communication skills.
• Hands-on experience with desktop and mobile hardware and software configuration, system administration and network management.
• BS in Computer Science, MIS, or similar fields.
• Ability to work effectively as part of an internal IT operations or independently.
• Ability to taking ownership of assigned tasks and deadlines and follow through to completion
• Ability to manage multiple short-term and long-term tasks simultaneously
• Effective time management skills and attention to detail
• Experience creating support and policy documentation

Willingness to acquire capabilities in order to secure configuration of network components, servers, and operating systems

Additional information

ABC Imaging offers PTO, Health, Dental,Vision, 401k and other benefits.

We take pride in the quality of our work and dedication to our customers and in our collective team spirit.

Join us and be a part of something more!

ABC Imaging and its affiliated parties do not discriminate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.