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This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
**Benefits vary based on full- and part-time employment status.
About Aaron’sAt Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact email@example.com.Aaron’s is an Equal Opportunity Employer.
7,500 - 15,000
$3B - $5B
SIC is a Georgia-based building materials firm that distributes interior surface products for residential and commercial builders.
The job skills required for Customer Accounts Advisor include Communication Skills, Futures, Computer Systems, Empathy, Dedication, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Accounts Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Accounts Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Accounts Advisor positions, which can be used as a reference in future career path planning. As a Customer Accounts Advisor, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Accounts Advisor. You can explore the career advancement for a Customer Accounts Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Accounts Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Accounts Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Accounts Advisor job description and responsibilities
Customer account advisors need to have an outgoing and positive attitude to enable them perform the task of satisfying the desires of the customer.
02/25/2022: Idaho Falls, ID
There’s untapped potential of customer account advisors to connect bank customers with better digital tools for managing their money.
03/06/2022: Florence, AL
Customer Account Advisors often received basic technical training and attempt to help customers resolve minor problems over the phone.
02/28/2022: Bloomington, IN
Advisors are the best representatives for customers. Giving advisors the freedom to act with common sense and not stick rigidly to a script regardless of the customer circumstances, can deliver quick wins with customer satisfaction.
03/01/2022: Boulder, CO
Advisors should also be trained to help with multiple query types across all channels too, so customers don’t have to be passed around.
01/13/2022: Durham, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Accounts Advisor jobs
No customer enjoys being passed along the chain when they have a problem. Deal and address queries right away.
01/09/2022: Shreveport, LA
Be more enthusiastic, which the customers will notice and appreciate.
12/20/2021: Saginaw, MI
Some customers choose brands, bundles and offers because they share their values.
03/09/2022: Danbury, CT
Customers want to speak to good listeners that hear the problem the first time.
01/16/2022: Saint Petersburg, FL
TRUST and A GOOD TRACK RECORD are the main reasons clients choose an advisor.
12/16/2021: Columbus, OH
Step 3: View the best colleges and universities for Customer Accounts Advisor.