Overview

Jump-start your career with AAA Northeast!

 Take your sales and customer service skills to the next level by joining our branchteam! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!

 Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!

*Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Service Representative with AAA Northeast at our Westwood, MA locations will be eligible to receive a $1500 sign-on bonus.

Effective 8/31/22 through 11/30/22. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)

Responsibilities

Our Sales and Service Representatives in our Branch locations promote the sales of primary and associate AAA memberships, counsel potential members on benefits of AAA members, including AAA Premier, Plus, and other branch promotions; makes any changes on existing memberships and assists members with membership problems. Assists members with RMV/DMV services (where applicable), passport photos, foreign currency, theme park tickets, entertainment tickets, travel needs, car rentals, accommodations and points of interest; provides AAA publications and other materials to members; makes hotel, car, bus and ferry reservations for members; counsels and books members special packages/city tours or travel promotions.

Performs other job-related duties as required. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described.

Qualifications

• One year of customer service experience
• High School diploma or GED

AAA Northeast is driven by the diverse talents, skills, passion, and expertise of our team. We’re continuously expanding and redefining our innovative products and services to create the best experiences for our members. As we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.