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Desktop Support Technician

Irvine, CA | Full Time
Expired

Job Description

Desktop Support Technician 


  • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
  • Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Desktop and Network Support
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • Imaging and image recovery
  • Experience doing break / fix repairs on desktops, laptops
  • Install / Re-install various software packages and updates
  • WiFi and VPN connections; Support of wireless devices
  • GREAT Customer Service skills

Skills for Desktop Support Technician

The job skills required for Desktop Support Technician include Desktop Support, Customer Service, Microsoft Office, VPN, Cisco etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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Career Path for Desktop Support Technician

The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a Client Technologies Technician Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

How to Become a Desktop Support Technician

If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1 Understand the job description and responsibilities of a Desktop Support Technician

Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2 Knowing the best tips for becoming a Desktop Support Technician can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs
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Step 3 View the best colleges and universities for Desktop Support Technician

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