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Healthcare Account Manager

Warminster, PA | Other
Expired

Job Description

Overview

The position 

The Manager will be responsible for building APFM Healthcare partnership relationships with key stakeholders at our partnered healthcare facilities and facilitating family referrals to the APFM advisor and community networks. The Manager will be responsible for owning the relationship development and stakeholder management across different departments and across different buildings within our healthcare partnership. Additionally, the Manager will be responsible for communicating and working across internal A Place for Mom stakeholders, leveraging APFM systems and tools, to ensure we maximize the business opportunity by providing a world-class family, patient, and partner experience. The Manager will be responsible for meeting key success metrics through the collaboration and partnership with the stakeholders at our partnered skilled nursing facilities. This role is new and a part of a new partnership that we are scaling nationally through 2023.

 

Who you are:

You are a passionate, relationship-driven, sales executive with demonstrated track record for building strong business relationships. You have a proven history of driving outcomes by cultivating strong relationships that are grounded in data and commonly set goals. You don't mind rolling up your sleeves to do what it takes to come up with new solutions or ways for solving a problem at hand. And, you are comfortable working with multiple stakeholders, across internal sales teams and external counterparts. You can communicate the value clearly and succinctly.

 

Job responsibilities

  • Establish strong relationships with pre-identified stakeholders in our healthcare partnership(s), including facility & stakeholder specific service level expectations, including a regular meeting cadence to support them as they work with families in search of senior living options
  • Develop strong engagement with A Place for Mom senior living advisors to ensure families identified in search of senior living options are readily resourced with options that enable them to find the best placement option for them
  • Proactively communicate changes or blockers that would limit ability to develop strong relationships, keeping a solution-oriented mindset
  • Provide quarterly health check on engagement levels and performance levels across your partnered facilities and associated stakeholders
  • Develop an opportunity pipeline of potential family placements to senior living, which will enable you to successfully meet or exceed quota performance
  • Proactively recognize and celebrate the wins and the gratitudes for stakeholders who champion the partnership that result in positive family outcomes
  • Provide feedback that is solution-oriented and helps to further improve the partnership program and level of service to our partners and to our families

 

Required skills and competencies

  • 4 years of total experience in B2B sales, experience with healthcare sales a bonus
  • Demonstrated success in growing a book of business and outperforming quota
  • Excellent interpersonal & communication skills, able to quickly build relationships and work across all levels of our organization
  • Strong ownership mentality, with the ability to prioritize among multiple ‘balls in the air’ and drive key projects forward
  • Ability to tell a story using numbers to build stakeholder consensus
  • Ability to record & track activities in Salesforce or comparable CRM
  • Experience using Tableau, and Google sheets preferred, not required
  • Ability to be in-market, on-site at facilities 3-5 days per week
  • Ability to travel 1-2x per year 
  •  

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.  Our services are offered at no cost to families as we’re paid by the 14K communities and 3K providers in our network.

 

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. 

 

Employees who thrive at A Place for Mom live our values every day:

  • Focus on excellence
  • Act with integrity and assume positive intent
  • Drive outcomes every day with passion and a sense of mission
  • Make the lives of our families and customers better, easier and more successful
  • Realize the full potential in each team member -- work as a single supportive team

 

#LI-NL1

#remote

Company Overview

  • Website aplaceformom.com
  • Headquarters SEATTLE, WA
  • Size 200 - 500
  • Founded 2000
  • Type Private
  • CEO LARRY KUTSCHER
  • Revenue $10M - $50M
  • Industry Edu., Gov't. & Nonprofit
  • About a place for mom
  • APFM is a senior living referral information portal that provides home care and personalized assistance services.

Skills for Healthcare Account Manager

The job skills required for Healthcare Account Manager include CRM, salesforce, Communication Skills, Insight, Collaboration etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Account Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Healthcare Account Manager

The following is the career advancement route for Healthcare Account Manager positions, which can be used as a reference in future career path planning. As a Healthcare Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Account Manager. You can explore the career advancement for a Healthcare Account Manager below and select your interested title to get hiring information.