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Description
Budget Rent a Car of Atlanta is actively seeking a highly motivated individual for our Customer Experience Team. As a member of our team, you will have a chance to create and learn to run a successful business location and potentially share in the profits you help create; build highly marketable skills and training in business, management, sales, and service; train, develop, motivate and evaluate the performance of location staff to maintain consistency with company expectations; operate and function in a fun, team-oriented workplace. We strive to provide a first-class experience for our customers and employees alike. Our culture is unity, diversity, and having respect for others. We are committed to finding quality individuals who share these same values and beliefs.
This is an excellent opportunity to work with a fantastic team and get experience with a worldwide company. Qualified candidates must demonstrate honesty and integrity and remain committed to excellent performance while being driven and self-motivated, supporting diversity, and contributing to an inclusive work environment.
Requirements
Responsibilities
• Operate the computer counter agent control system in all relevant areas efficiently, i.e., open and close rental contracts accurately, contract modification, print and update manifest, etc., clean vehicles and prepare for rental, shuttle vehicles to and from other locations
• Address customer inquiries, such as explaining charges, vehicle damages, directions, etc.
• Promote and sell coverage and upgrades, i.e., additional insurance
• Perform a variety of general office duties such as answering phones, photocopying, and maintaining a clean and professional workspace
• Support a team environment by assisting other agents and other areas when needed
• Refuel vehicles and maintain gas logs for shift
• Clean interior, exterior, and tires of all vehicles
• Check and add fluids (if necessary) to vehicles
• Ensure all safety features and mechanical devices are in working condition
• Report any new damage and mechanical problems to the Service Manager
• Complete the inspection sheet for each vehicle and place it on the dashboard
• Place tags and decals on vehicles as needed
• Prep vehicles for pre-wash and drive through the car wash
• Park and arrange vehicles on the lot
• Clean work area and empty trash cans as needed
• Support a team environment by assisting other departments when needed
Minimum Qualifications
• Driving Record Check
• Background Check
• Valid Driver’s License
• Must be 18 years of age
• Must be able to pass a drug and alcohol screening
Full Time
Consumer Services
$36k-45k (estimate)
06/09/2022
06/03/2024
budgetkc.com
Marietta, GA
<25
Consumer Services
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.