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Service Technician

Mitchell, SD | Full Time
Expired

Job Description

A&B Business Solutions is a company who places a focus on supporting Businesses and our communities through developing great team members and providing an outstanding customer experience. Established in 1981 we have the stability most are searching for to start a career. We offer paid on-the-job training both hands-on and classroom. We are searching for career-minded people who thrive on opportunity and providing great customer service. The role of the Field Service Technician will be to support our printer and copier customer base.

 

Major Goals and Responsibilities:

 

  • Provide an outstanding customer experience through great communication and support.
  • Perform field repairs and maintenance on various office equipment to manufacturers specifications
  • Manage your day completing service calls to meeting customer expectations and company processes
  • Maintain accurate repair records for time, part, and company assets
  • Manage your car stock inventory
  • Performs other duties as directed by Service Management

 

  • Ability to make decisions, use the tools available and the resources of others to accomplish objectives
  • Able to work comfortably with a variety of customers and associates
  • Flexible attitude and versatility in learning
  • High level of comfort using computers, tablets, phones, or other handheld devices

 

Qualification and Education Requirements:

  • High school diploma or GED
  • Background in electronics and/or mechanical devices a plus
  • Vocational Technical education is helpful a plus
  • Natural mechanical or electronic ability
  • Clean driving record and valid driver’s license

 

People Managed:  None

 

Compensation:  Hourly

 

BENEFITS:

  • Paid Training
  • Paid Time Off
  • Full Benefits
  • Competitive Salary
  • Bonus Opportunities
  • Community Involvement and Volunteering opportunities
  • Team Environment with the ability to share and incorporate individual ideas
  • 401k Retirement Program
  • Employee Assistance Program

 

A&B Business is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.