The Food and Beverage Manager is responsible for coordinating, supervising and directing all property food and beverage operations while maintaining a profitable department with high-quality products and service levels. The Food and Beverage Manager is expected to market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service. To perfo...
BASIC FUNCTION. To ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with Hotel policies and procedures. QUALIFICATIONS (Education, Knowledge, Training, & Work Experience). Prior experience preferred. Excellent customer service skills. ESSENTIAL FUNCTIONS. To open and close, including signage, hours of operation, lighting of room and general set-up procedures. Serve all food an...
BASIC FUNCTION. Work alongside Guest Service Agents to ensure the accurate completion of shift checklists. Assist in the ongoing training and development of team members in order to increase their productivity and guest service effectiveness. Identify strengths and weaknesses, recognize teachable moments. Give arriving guests a verbal orientation of the hotel and all hotel amenities while providing information on our history, mission, specific lo...
PM HOUSE PERSON. SUMMARY. Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manner. Operated washers and dryers, loading and unloading laundry from machines according to recommended capacity. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, ...
Basic Job Functions. You are tasked with the day to day cleanliness of our kitchen space. It is essential that quality of cleaning of all china, glass, silver, operational supplies are to the highest standards. Task and Responsibilities. Primarily responsible for the successful cleaning of all china, glassware, silverware, operational supplies. Some light prep required. Setup and breakdown lobby receptions including wine and cheese reception, mil...
Summary. The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests needs and expectations are exceeded, and to efficiently and effectively resolve any issues to the guests satisfaction. S/he will be responsible for the following. ESSENTIAL DUTIES AND RESPONSIB...
The restaurant server is to interact with all guest and ensure they have a great experience when dining at the Inn. The server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and quickly resolve any issues that may arise. Qualifications. One year of prior food and beverage experience preferred. Prior guest relations training. Knowledge of proper food handling. Ability to sa...
