This role allows you to work from anywhere you choose across the U.S. (excluding U.S. territories), with the flexibility to work from the Seattle HQ office as often as you’d like. Please note that no matter where you are located, all employees should be available during our core working hours from 10 am to 4 pm PT Monday through Friday.

Your role and impact

98point6 is looking for an experienced Strategic Account Manager with a track record of success in owning and growing strategic relationships. You’ll be responsible for developing and executing a plan to effectively support our Health Systems channel, which is essential to our company’s long-term mission and growth strategy. 

Responsibilities

• Contribute to the organization's long-term strategy by ensuring success of our health systems channel
• Establish and manage the health system relationship across multiple departments including executive, clinical, marketing, IT, and program management
• Collaborate with health system clients to define integration and workstream requirements across the organization
• Manage effective communication of the 98point6 value proposition, product features and expectations with client
• Own client loyalty and satisfaction, as measured by survey results, retention, and growth of account
• Analyze and identify business challenges and opportunities, and make strategic and tactical recommendations to address them

Qualifications

• 7 years health system account management experience, with a proven track record of measurable success is preferred
• Experience with implementing and managing EMR, health technologies, SaaS or consulting solutions in the health system market, targeting all levels of organizations
• Deep knowledge of health systems and healthcare is preferred
• Outstanding external and internal stakeholder engagement, communication, presentation, negotiation and relationship-building skills
• Meticulous organizational skills - including the ability to identify a goal, document a plan, and work across teams to execute the plan
• Proficient on Excel (Pivot Tables, vLookups, IF functions, Sumifs)
• Expectation of 25% travel required 
• This position requires compliance with Covid-19 vaccination policies and standards which may be set from time to time by external third parties, such as meeting or conference organizer
• Requires adherence to hospital systems onsite credentialing standards (COVID vaccination, flu shots, TB test…)