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10 Customer Service Specialist Jobs in Lompoc, CA

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8615 Imerys Performance Minerals Americas, Inc.
Lompoc, CA | Full Time
$40k-50k (estimate)
6 Months Ago
Walgreens
Walgreens
Lompoc, CA | Full Time
$40k-50k (estimate)
1 Week Ago
Walgreens
Walgreens
Lompoc, CA | Temporary
$48k-61k (estimate)
6 Days Ago
Home Depot
Lompoc, CA | Full Time
$48k-64k (estimate)
4 Days Ago
U-Haul Co. of California
Lompoc, CA | Other
$35k-44k (estimate)
0 Months Ago
The Home Depot
Lompoc, CA | Full Time
$41k-51k (estimate)
0 Months Ago
Domino's
Lompoc, CA | Part Time
$113k-147k (estimate)
0 Months Ago
Circle K
Lompoc, CA | Full Time|Part Time
$41k-51k (estimate)
0 Months Ago
Customer Service Specialist
$40k-50k (estimate)
Full Time 6 Months Ago
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8615 Imerys Performance Minerals Americas, Inc. is Hiring a Customer Service Specialist Near Lompoc, CA

The Company The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes. If you want to grow your skills and develop your career, find out more at www.imerys.com The PositionCustomer Service Specialist Job Summary [ Purpose & General Characteristics ] Manager customer relationship following closing of sales (be the point of contact of the customer) [ Representative Activities ] 1. Order process management - Place customers' orders - Encode order with shipment date and liaise with logistic coordinator to organize shipment - Communicate with customer on shipment dates and adjustments 2. Inventory tracking for customers - Manage consignment inventory tracking/ VMI and reconcile inventory monthly 3. Billing - Daily processing of domestic and export invoices for customer orders (invoices issued by finance department) - Initiate approval of billing to finance department - Input data in ERP - Manage rebates & commissions - Review data and correct discrepancies as needed - Maintain customer invoice files for archive in customer files (electronic or non electronic) - Manage and improve billing process and participate in ERP implementation as needed 4. Customer communication - Be the point of contact for allocated customers on all information requests, complaints, etc. - Directly collect information and communicate to customer when possible (e.g. shipment tracking) - Liaise with "complaints, samples & regulatory coordinator" for requests requiring task allocation and follow-up with other functions (e.g. operations) 5. Customer requests coordination (not directly answered by Customer Service) - Collect customer requests requiring task allocation and follow-up with other functions from Customer Service (e.g. complaints, samples, regulatory questionnaire) - Allocate tasks to the right functions - Communicate back to Customer Service for customer information - Follow-up on tasks allocated with relevant functions (e.g. following up on samples send-out from plants) - Manage recurring tasks (not following request from customer), e.g. safety data sheet Position TypeFull time and Permanent Only technical issues will be monitored through the below inbox: recruiting.support@ imerys.com PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Imerys, the world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes. If you want to grow your skills and develop your career, find out more at www.imerys.com Notice of E-Verify Participation (U.S. Candidates Only)

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

09/30/2022

EXPIRATION DATE

03/01/2023

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8615 Imerys Performance Minerals Americas, Inc.
Remote | Full Time
$71k-92k (estimate)
1 Week Ago
8615 Imerys Performance Minerals Americas, Inc.
Remote | Full Time
$47k-62k (estimate)
1 Month Ago

The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Scheduling, Planning, Microsoft Office, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

The Home Depot
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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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