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Technical Business Analyst
829 Studios Boston, MA
Full Time | Business Services 7 Months Ago
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829 Studios is Hiring a Technical Business Analyst Near Boston, MA

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. We’re a certified Great Place to Work® and have been recognized by Outside Magazine as a Best Place to Work. Our projects and team members have received awards from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards, and other marketing industry publications. Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations, and more. We're proud to be working with STANLEY Black & Decker, OARS, Hilton Hotels, Stanford University, and hundreds of other companies that share our passion for performance marketing.

Position Summary

The Technical Business Analyst is a detail-driven contributor on 829’s Website Production Team and reports to the Director of Website Production. This person plays a role in business problem-solving and has the ability to take ambiguous, complex problems and turn them into well-defined, documented requirements that support the successful creation of a website build. The team is looking for a unique individual with strong business analysis skills to drive technology solutions aligned with 829 Studios’ strategies.

This position serves as a primary facilitator for cross-team communication and collaboration. The Technical Business Analyst must familiarize themself with scope, objectives and architecture of each website build project to gain a cohesive, detailed and accurate understanding of the client’s goal and will help the internal team by providing user interface best practices, specifically documented development guides, and quality analysis. This person owns/organizes all project-related documentation and is responsible for answering project scope and functionality related questions; as well as providing oversight to the successful completion of the web build project.

Responsibilities and Duties 

  • Documentation
    • Follow a repeatable methodology to successfully develop applications on time and on budget using the latest web technologies and build applications according to best practice standards.
    • Work alongside team leads to develop necessary Technical Architecture and make key technology decisions to make individual projects successful. This includes being involved in the UX and information architecture process. Technical Business Analysts verify the sitemap structure and URLs prior to client presentations. This person would also review 3rd party integrations and how they may inform IA. 
    • Stay apprised of the latest technologies and innovations in web application technologies.
    • Actively participate in the project planning process and bring that background knowledge back to the development team. This includes crafting a development guide/document. This person needs to actively think about how to approach design from a technical production perspective and will provide insight on how/where improvements can be made. 
    • Enhance development standards and introduce new technologies to maximize efficiency and turnaround within the Production department.
    • Work very closely with team leads to maintain the highest possible level of communication surrounding the project development process.
  • Communication/Collaboration
    • Facilitating cross-department communication is key to this role.
    • The Technical Business Analyst works with members of the Production, Development, Project Management, Account Management, Strategy, and Creative teams. This person will be responsible for capturing & following up on any action/blocking items.
    • The Technical Business Analyst will be the main information resource for project functionality and scope specific questions in addition to the Account Manager and Project Manager assigned to the project.
    • Must be able to effectively communicate and document complex user interaction scenarios.
    • The Technical Business Analyst works internally with other teams and is a client-facing role. Frequent communication with the internal team is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often nontechnical audience.
    • Ability to attend virtual meetings on camera and speak frequently with teammates throughout the web development process is required.
    • Ability to screen share and white board with clients and teammates is desirable.
  • Production & QA
    • The Technical Business Analyst will help in the handoff from development to production as well as assist with QA during the production process prior to website launch.

Must Haves

  • 3-6 years of equivalent work experience in IT/software industry - Advertising agency experience is ideal
  • Experience with Content Management Systems and integrations is highly desirable - Wordpress and/or Drupal experience
  • Understands Wordpress’ classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Understands API endpoints and how a custom API integration might interact with a website
  • Basic working knowledge of HTML and CSS is a plus
  • Understands common Wordpress plugins and how they are implemented (e.g. ACF, Gravity Forms, Tablepress, Yoast SEO, CRM add-ons like MailChimp and Salesforce); as well as how they might impact the complexity of development and the performance of a website
  • Understands Wordpress' classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Ability to use and understand Chrome's Inspect tool for troubleshooting purposes
  • Exceptional organizational and communication skills, with the ability to cultivate relationships with internal team members
  • Excellent attention to detail 
  • Accountable, proactive, and collaborative mindset 
  • Ability to gather, analyze and document technical (website/software) information clearly and efficiently
  • Proactive nature to actively seek gaps, raise potential risks, and make recommendations to functionality
  • Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company

Nice-to-Haves

  • Experience with BugHerd, Slickplan, Figma, and Google products would be a plus.
  • Experience with Salesforce, HubSpot, and Marketo integrations is a plus.
  • Experience with Wordpress multisite installations.
  • Familiarity with PHP and JavaScript.
  • PMI Professional in Business Analysis (PBA)
  • IIBA certifications

Not Required

  • Writing code
  • Ecommerce experience
  • Squarespace experience

Benefits & Perks

  • Paid Time Off. Receive generous paid vacation benefits that increase as you advance. Summer Fridays Memorial Day through Labor Day.
  • 401K Match. 401K plan with 4% Safe Harbor employer match after one year of employment.
  • Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
  • Short Term Disability Benefit. Injured and unable to come to work? We've got you covered!
  • Healthcare. Choose from several competitive healthcare plans for both you and your family.
  • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
  • Continuing Education. Receive a personal budget to attend events and conferences.
  • Hybrid or Remote Workplace. We're able to hire remote employees residing in the following states: AZ, CA, CT, FL, IL, MA, ME, MO, NC, NH, NJ, NY, RI, TN, & TX.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

08/09/2022

EXPIRATION DATE

12/12/2022

WEBSITE

829llc.com

HEADQUARTERS

BOSTON, MA

SIZE

25 - 50

FOUNDED

2007

TYPE

Private

CEO

AARON DRASNER

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The job skills required for Technical Business Analyst include Insight, Problem Solving, Project Management, Business Analysis, Collaboration, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Business Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Business Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Business Analyst positions, which can be used as a reference in future career path planning. As a Technical Business Analyst, it can be promoted into senior positions as a Business Data Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Business Analyst. You can explore the career advancement for a Technical Business Analyst below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Business Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Business Analyst job description and responsibilities

Technical business analysts generally focus on how to optimize the processes and activities of a business by working on technical and technological solutions.

01/08/2022: San Bernardino, CA

Work with stakeholders and technical team members to map, analyze and document business processes and projects.

03/11/2022: Seattle, WA

All current and new applications must be tested and debugged by the technical business analyst on a regular basis.

02/20/2022: Green Bay, WI

Technical business analysts research data and write reports about computer systems, processes, and applications.

02/28/2022: Springfield, IL

Upon assessing the market business model, they also evaluate all drivers and bottlenecks from the market perspective and build the breakdown of the market competitors.

03/16/2022: Kennewick, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Business Analyst jobs

Aspiring technical business analyst should earn a master’s degree and obtain an advanced certificate.

03/19/2022: Boston, MA

Acquire a Business Analysis Certification (BAC), be a Certified Business Analysis Professional (CBAP) so you can be a more reliable technical business analyst.

03/06/2022: Fort Lauderdale, FL

Technical knowledge and proficiency can help technical business analysts complete tasks quicker and with more accuracy.

02/28/2022: Washington, DC

Technical business analysts should select the most appropriate ways to document and report their data and findings to be more efficient.

02/13/2022: Kingsport, TN

Should utilize all available tools be able to quickly analyze system and enterprise architecture.

03/14/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Technical Business Analyst.

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