What are the responsibilities and job description for the Healthcare Liaison position at 800 CenterWell Health Services (USA), LLC?
Description Responsibilities As a Home Health Patient Care Coordinator, you will: Primarily conduct pre-discharge facility visits at the physicians' request to determine the need/eligibility for home care. Develop/maintain contact with key accounts as assigned. Promote exemplary customer service to physicians, facility personnel, patient, and patient family at all times. Ensure effective communication and collaboration with branch staff and field sales resources via weekly meetings. Maintain market awareness and prepare competitive updates. Assist branch in timely processing of physician orders. Inform hospital personnel, patient and/or patient family of case acceptance and document all demographic, clinical, payer and other information as required on company approved forms to support diagnosis and home healthcare orders. Provide input to care plan development and inform the Company location clinical staff (e.g. Intake Specialist, Director Clinical Management, and/or Manager Clinical Practice) of patient’s acceptance, and ensure that patient’s needs are appropriately matched. Abide by all operational compliance with internal controls and reporting. Participate in special projects, quarterly Blitz events, specialty program launches and performs other duties as assigned. Required Experience: One to three years of health care industry sales experience required. Strong knowledge of home health regulations, Medicare requirements, and care coordination skills required. Previous healthcare sales experience preferred such as selling in skilled nursing facilities (SNFs), DME, ortho, cardio, etc OR previous experience as a clinical liaison preferred Excellent customer service, organization, time-management, problem-solving, and communication skills are required. Microsoft Office proficiency required. This role requires full COVID-19 vaccination. Scheduled Weekly Hours 40
Experience Liaison
Insight Global -
Odessa, FL
Concierge Liaison
SR COMPANIES LLC -
Homosassa, FL
Marketing Liaison
Encompass Health -
Largo, FL