Role and Responsibilities • Support in weekly and daily activities in the simulators, coordinating income and reservation of hours with clients. • Management of commissions for instructors and collaborators (Tickets, Hotel, transfers, etc.) • Support in operational contingency management simulators (Notification of failures, cancellations, etc.) • Carry out rounds in CAE Chile to identify points of improvement for the client and corroborate the correct operation of the training center. • Perform monthly closing of hours with clients and support billing issues in Gemini. • Coordinate purchase and management of CAE credentials. • Coordinate with local suppliers the purchase, replacement of supplies and repair of machinery. • Management of "Qualtrics" Surveys in SCL, following up on tickets generated by customers seeking solutions to the problems raised. • Carry out monthly presentation of the Qualtrics surveys and generate continuous improvement actions. • Coordination and support of activities such as events, visits, wellness, etc. • Front desk: calls, customer reception. Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Employment Opportunity At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse. At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.