FactSet is seeking an Implementation Specialist to join our Professional Services group to focus on delivering our Core Analytics and Risk Solutions to our clients. Implementation Specialists are part of a fast growing team comprised of subject matter experts, combining product and industry knowledge to help ensure customer success during implementations. Implementation Specialists are expected to be experts in the core Portfolio Analytics suite. As an implementation specialist you will work with a Professional Services project team to lead successful client implementations. Our Professional Services Group is a key partner to our clients to support complex changes across their organizations, drive enterprise deployments of FactSet solutions, manage organizational restructures, and implement process improvements. Those in our core analytics team delivers our industry leading analytics suite of products to our clients. These people are problem solvers, have the agility to deliver solutions across on-platform and off-platform solutions, and possess the desire to provide the highest level of client satisfaction in the industry. Key responsibilities for the role include: Invest time to become an expert across our analytics suite of products and improve your industry knowledge Partner with clients and colleagues to gather business requirements and translate them into solutions Develop high-quality workflows for our clients that are scalable, supportable, and exceed our clients’ expectations Partner with our data integration teams to advise on extracting, transforming, and loading client and third-party data for use in FactSet Collaborate with internal and external project management personnel to communicate progress, maintain scope and identify risks Perform QA checks on your outputs to ensure we provide solutions that are of high quality Document solutions to ensure supportability Partner with Product Development to ensure that client feedback is integrated into our products where feasible Preferred Skills: Curiosity to learn Good knowledge of investment management workflows, applications and challenges Experience implementing or supporting software platforms, preferably in the Fintech space Strong technical, analytical, and problem-solving skills Ability to work independently and collaboratively with team members in offices globally Ability to work on multiple projects simultaneously with shifting priorities and responsibilities Excellent communication and interpersonal skills Enthusiasm, strong sense of initiative and a desire to take ownership of project work CIPM, CFA, FRM, or desire to pursue is a plus Willingness to travel when necessary