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Customer Success Manager (Remote)
1upHealth Boston, MA
Full Time 6 Months Ago
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1upHealth is Hiring a Remote Customer Success Manager (Remote)

We are searching for a Customer Success Manager to join our fast-growing customer success team. The right candidate has the ability to translate business objectives into compelling solutions and actionable recommendations. #BI-RemoteAbout 1upHealthAt 1upHealth, our mission is to unlock health data and improve industry outcomes. As leaders in FHIR® interoperability, our platform makes it easier for partners to access, integrate, aggregate, and share data across a variety of systems. 1upHealth is building a data ecosystem to promote the digital transformation of the industry and encourage insight-driven healthcare.We are proud to announce that we have been named 2022 Best Places to Work in the Small Company and Best Paying Company categories by Built In Boston.Benefits100% Paid BCBS Medical and Dental Insurance for Employees Vision InsuranceUnlimited PTOEquity401(k)Home Office StipendCommuter StipendWellness ReimbursementParental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)Company Meetings with Free LunchInterested in our work, but don't see an opening that fits your background? Apply here and let us know what you think we could do together.

Job Summary

JOB TYPE

Full Time

POST DATE

10/06/2022

EXPIRATION DATE

11/03/2022

WEBSITE

1up.health

HEADQUARTERS

BOSTON, MA

SIZE

50 - 100

FOUNDED

2017

CEO

RITWIK SAHU

REVENUE

$5M - $10M

INDUSTRY

Ancillary Healthcare

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About 1upHealth

Data is the backbone of modern-day industries. In health care, platforms have been traditionally designed for billing ,scheduling, and electronic record access with significant data privacy requirements. As a result, health data today is locked in disparate systems that are difficult to access. This lack of access makes using health data complex and costly for patients and providers alike. Therefore, stakeholders have ended up with a limited ability to leverage the power of the data: if someone needs to gather data, for example a clinician that requires a patients medical history from another ...hospital, the process for doing so is difficult and unclear. This lack of access ultimately prevents patients from receiving the best possible care at the right cost. To overcome these barriers and enable a better health ecosystem, our founders, Ricky Sahu and Gajen Sunthara had a vision: to transform health care using the power of interoperability to change how care is delivered, how patients access their medical information and how much it costs to get care delivered. Starting in 2017, 1upHealth rose to the challenge, and today we have set the foundation for the impact that interoperability can have on the industry. As a leader in FHIR interoperability, we understand that healthcare is poised to leverage all of the data that it has for the betterment of all stakeholders. We are emboldened by our knowledge and inspired to make it our mission to unlock data to improve industry outcomes, speed up innovation, and extend peoples lives. Our innovative API built on FHIR technology is our primary tool for making this happen. Our FHIR platform transforms healthcare by making it easier to access, integrate, aggregate, and share data across the industry. This allows for improved health care outcomes and reduced costs, bridging the gap between patient-centered data and providers needs. More
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The following is the career advancement route for Customer Success Manager (Remote) positions, which can be used as a reference in future career path planning. As a Customer Success Manager (Remote), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager (Remote). You can explore the career advancement for a Customer Success Manager (Remote) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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