Job Description Job Title: Scheduling Coordinator FLSA Status: Non-Exempt EEO Category: Administrative Support Services (6) Department: Hospitality Position Summary: Maintain the Academy’s internal scheduling/event management platform. This individual will be responsible for the day-to-day operation of the scheduling system as well as training, monitoring access controls, anticipating/resolving scheduling conflicts. Position Responsibilities Operate, maintain, and monitor the VenueOps scheduling system Facilitate regular trainings for new employees on the scheduling process Collaborate with all departments on their scheduling needs Input and approve scheduling requests Serve as a conduit between departments and provide solutions for scheduling conflicts Demonstrate high degree of professionalism in communication, attitude and teamwork with guests, staff and management team while delivering the highest level of guest service Prepare daily fact sheets that include schedule for the day Maintain Scheduling e-mail, responding in a timely, appropriate, and professional manner. Conduct inspection of reserved spaces to ensure cleanliness and order. Submit maintenance tickets for repairs when necessary Develop an understanding of all Hospitality functions and assist when needed Demonstrates high level of quality work, attendance, and appearance Other duties as assigned Knowledge, Skills and Ability Associates degree or equivalent experience Comprehensive understanding and working knowledge reservation or booking appointments Excellent guest service skills Excellent organizational and multi-tasking skills Demonstrated problem solving skills and good judgment Solution oriented mindset Dependable, honest and exhibit a high degree of integrity Needs to be flexible to respond to change in task/responsibilities Ability to maintain confidential information Willingness and desire to work in a team environment with limited supervision Be well-groomed, well presented, courteous, and welcoming commensurate with 5-Star hotel/resort business Computer skills with the ability to learn new programs Preferred Skills VenueOps Software Bachelor’s Degree Bilingual Physical Demands and Work Environment Ability to lift, move, push and pull equipment or boxes in excess of 40lbs. Must be able to move around campus which includes gym, turf, fields, etc. Ability to work flexible hours to include nights, weekends and holidays is required Background Requirements Requires a background check upon offer Requires a drug check upon offer Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.