Senior Market Manager (Orlando, FL) The Senior Market Manager’s primary responsibility in his assigned territory is to initiate, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base. In doing so, Senior Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS’ unique data insights, marketing, distribution and revenue management toolset. What you’ll do: Build and progressively expand their portfolio of top local hotel partners by introducing prospective high potential partners to Expedia’s global value proposition and facilitating their onboarding process Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace) Ensure that their partner hotels’ product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion Secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts Continuously promote to and develop hotel partners’ high engagement with Expedia’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers) Revenue management tools (dynamic promotions, packages, fenced deals, mobile) Marketing and merchandising opportunities Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team) Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry Contribute to cross functional Expedia business initiatives; provide input to LPS central Biz Dev teams through initiation and planning stages to proactively anticipate market impact and shape up optimized roll out plans Provide ongoing input to Senior management in developing effective and scalable solutions to improve process efficiencies Provide coaching to colleagues (peers, Market Managers, Associate Market Managers, Market Associates) on best practices As an individual contributor or through management of a small team, execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership Other reasonable duties, as assigned This role, with its focus on strategic markets and top hotel accounts, is the epicenter of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s unique breath of global traveller demand Who you are: May be an individual contributor expert or manage a small team of Market Associates and/or Associate Market Managers Direct supervision from Area Manager; or Director if has direct reports or depending on the region 4-6 years’ relevant work experience Bachelor’s or Master’s in Hospitality, Tourism or Business Administration is a plus or related field; or equivalent related professional experience Minimum travel of 30% will be required for market visits High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven Organization and time management skills, rigor, attention to details Proven follow-up/persistence when facing challenging situations Ability to multi-task effectively; must be able to change gears quickly without skipping a beat Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by LPS leadership team Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style Outstanding analytical and strategic thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs Appetite for innovative technology, fast-changing business environment, data-driven decision making Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data Proficiency in English. Other language skills may be required depending on the location of the position Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to Ability to effectively communicate to various levels and through a variety of communication channels Ability to identify the decision-making style of stakeholders to influence direction of decisions even when holding a position contrary to the majority Able to work independently as well as be a strong team player Help other team members (peers/MAs) acquire skills or achieve targets/goals At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and wellbeing, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and present acceptable proof of vaccination before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law. About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.