If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Product Manager At Expedia Group, our mission is to power global travel for everyone, everywhere. If you are passionate about our customers’ experience and seek a collaborative, rewarding and fast-paced environment, you will love Expedia Group's Global InsurTech team! In InsurTech, we provide confidence to book, peace of mind, and protection when the unexpected happens for millions of travelers globally through an innovative portfolio of customer centric, machine-learning driven, risk-based products. We want a resourceful, data-driven, and strategic self-starter to play a pivotal role in driving the machine learning strategy for our global FinTech products. Your deep understanding of our travelers and key business value drivers will accelerate near and long-term performance by identifying, prioritizing, and rolling out new InsurTech product enhancements. Your efforts will increase customer engagement and satisfaction and will be a core lever of our strategic growth plan. What you’ll do: You will lead discovery across cross-functional stakeholders to develop understanding of a shared problem, makes suggestions for solutions and recommend which solutions will achieve the most ideal customer or business outcome You will define appropriate ranges for metrics and tell the story of the metrics over time to understand when products are behaving normally. You will also proactively identify issues and take action to remediate You will apply feedback and data from measurements towards product improvements through test and learns and other testing methodologies to positively impact the business (i.e., cost savings, revenue, conversion, etc.). You will partner with stakeholders and manager to develop new ideas for research, testing and feedback loops to better understand and quantify customer pain points. You will develop advanced frameworks to test hypotheses and understands the impact of more complex decisions in various scenarios, drawing upon thoughts and insights from different sources You will build clear, concise and well-structured functional material (e.g., policies & procedures, guidelines, presentations, messages) and recommend improvements to existing material. You will tailor communications (content focus, style, format, etc.) for different audiences as appropriate Who you are: Bachelor's, Masters or PhD degree in Economics, Statistics, Mathematics, Engineering or a related Technical field; or Equivalent related professional experience Some familiarity with agile practices, data science principles, the scientific method and reverse engineering Experienced serving as a SME for product features owned including the ability to demo, explain capabilities and understand technologies used Experience with both B2C and platform related products desirable Experience with travel insurance or FinTech a plus #L1- KN1 At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law. About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.