Program Manager, Victim Services

ICF is looking for a talented, highly motivated Project Manager to join our Justice, Workforce, and Community Development Line of Business to support a training and technical assistance center focused on trauma informed practices and workforce development for community violence intervention and prevention programs (CVI). The ideal candidate will be a proven leader in trauma informed practices in the criminal justice and/or prevention space with a superior track record of managing projects and providing national training and technical assistance in culturally responsive manner. The Project Manager will oversee a large training and technical assistance project (TTA) focused on providing and coordinating a range of assistance to help local CVI programs be trauma informed in internal and external practices. You will work closely with leaders across the Line of Business, subject matter experts, other ICF stakeholders, and external partners and foster a “one ICF” solution. This role is fully remote. Travel to client sites, ICF offices and conferences will be required. This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. Key Responsibilities · Build and maintain a trusted advisor relationship with federal clients, and act as the primary point of contact for the client and provide prompt, comprehensive responses to all client needs and requests. · Provide visionary, strategic, and practical leadership and direction for project staff. · Identify needs of target audiences and provide prompt, responsive, and high quality, effective products, and services that are responsive to those needs. · Promote the project to the public, TTA providers, federal staff, and other federal partners. · Provide oversight for the delivery of TTA based on evidenced-based practices that provide programs with trauma informed culturally responsive tools and techniques. · Lead project partners and a geographically dispersed team and provide oversight for multi-faceted TTA work. · Ensure that work occurs in a learning environment that utilizes Continuous Quality Improvement, and Quality Assurance. · Successfully manage a multi-million-dollar project budget and provide responsible stewardship for all project resources including invoicing and routine program and fiscal reporting. · Research evidenced-based approaches and develop publications to help improve policies, practices, and programs. · Engage subject matter experts to support training and technical assistance, needs assessment, strategic planning, and research and evaluation services. Basic Qualifications · Bachelor’s degree in social work, social sciences, criminal justice, administration, public policy, or related area from an accredited institution. · Minimum of 5 years of professional work experience in managing community based violence intervention/prevention programs, including experience in TTA and/or capacity building provision in the field at a national level, with emphasis on trauma informed practices, cultural humility and responsiveness. · Knowledge of trauma informed community violence intervention and prevention research and evidence-based programs and practices. · Viewed in the crime prevention and intervention field as a subject matter expert with a proven track record of delivering and/or coordinating TTA at a national level. · Minimum of 5 years’ experience in project management and implementation. · Ability to build and maintain strong stakeholder relationships and balance multiple perspectives/needs. Preferred Skills and Experience · Advanced Degree (Masters, PhD, JD) · Project Management Professional certification. · Experience providing TTA at a national level Professional Skills and Experience · Exceptional project management skills, with a focus on TTA project management · Proven experience in strategic planning, TTA, change management, capacity building, organizational development, and/or implementation science. · Strong analytical, problem-solving, and decision-making capabilities. · Solid team builder and team player with proven ability to manage competing priorities. · Ability to multitask and maintain high-quality results in a fast-paced environment. · High level of attention to detail and flexibility to adjust to last-minute requests and changing priorities. · A high degree of adaptability, comfort in establishing new directions and the ability to manage and adapt to change. · Excellent verbal, interpersonal and written communication skills; excellent presentation skills · Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with peers, colleagues, consultants, and professional staff. · Possess a knowledge of and experience with TTA at the national level. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $76,848.00 - $130,642.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Salary : $76,848 - $130,642