To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers. This segment represents a huge opportunity for Slack, and we want someone who is eager to do the best work of their lives while supporting others in doing the same. You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You;ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! What you will be doing Educate customers on the value of Slack in a consultative way Build relationships with senior executives and decision makers across all departments within a company Drive revenue growth through proactive outreach to new and existing customers Provide recommendations based on a customer;s business needs and Slack usage patterns Get into territory and conduct onsite meetings with key customers Collaborate with internal teammates to ensure customer success with special emphasis on signup, upgrade, and renewal Communicate and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product What you should have 3 years of direct, closing experience within the Mid-Market company space Experience selling complex software solutions to both Line of Business and IT You are competitive and driven to achieve goals - you meet and exceed your number You are articulate and poised with a clear and concise spoken and written communication style You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships You have a consistent track record of identifying customer needs and successfully implementing solutions You are flexible, adaptive, and resilient Preferably you have an undergraduate degree Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org. Salesforce welcomes all. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. 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