Accounts Receivable - Cash Application Associate

Job purpose: Under the direction of the Accounts Receivable Supervisor the Cash Application Associate will mainly be processing and recording incoming credit card payments, and occasionally assist with EFT payments and checks.

Responsibilities:

• Receive and process incoming credit card payments;
• Risk assessment (fraud prevention);
• Ensure a high level of confidentiality in regards to credit card information;
• Accurately enter payment information in accounting system, ensuring that all details are recorded correctly, such as payment amounts, invoice numbers, and customer information;
• Match incoming payments with corresponding invoices or accounts receivable entries to ensure accurate and timely reconciliation of customer accounts;
• Reporting and investigating issues related to payments, such as unapplied payments, overpayments, underpayments, or payment disputes, by working closely with internal departments and customers as needed;
• Maintain accurate records of payment transactions, including supporting documentation such as payment confirmations and correspondence with customers;
• Moneris / Cenpos reporting;
• Assisting sales in correcting tendering issues;
• Collaborate with other departments: accounts receivable, billing, customer service, and finance to address payment-related issues, resolve customer inquiries, and support overall business objectives;
• Monthly statement review for selected accounts.

• 3 years accounts receivable / cash application experience;
• Knowledge of MS Office (Excel, Word, Outlook) and accounting software applications required;
• Proficient in data entry, account reconciliation;
• Ability to communicate effectively in English and in French;
• Strong communication skills.
• Ability to work autonomously and to meet deadlines;
• Excellent attention to detail.

We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.