Front End Attendant

Job Description:

Reporting to the Inventory Manager, the Front-End Attendant will initially focus on flyer distribution to nearby construction sites and contractors. After this initial phase, the successful candidate will transition into the full Front-End Attendant role, including assisting with customer parking, managing customer flow, supporting store events, and helping with large tools. The role provides opportunities to engage in various store activities, contribute to marketing efforts, and enhance the customer experience.

Main Responsibilities:

• Initial Focus - Flyer Distribution
• Distribute promotional flyers to nearby construction sites and contractors during non-peak hours (approximately 2-4 hours a day).
• Ensure flyers are delivered efficiently to increase awareness of the store’s products and services in the local area.
• Gas expenses for flyer distribution will be reimbursed by the company.
• Transition to Full Front-End Attendant Responsibilities
• Parking and Customer Assistance, oversee parking lot usage to ensure spaces are reserved for Summit Tools customers only, especially during busy times. Assist customers with parking and ensure efficient use of spaces.
• Customer Flow Support: Assist with customer flow at the store entrance and exit, especially during high-traffic periods and events. Ensure a smooth experience for customers entering and leaving the store.
• Store Events and Promotions:
• Help create an inviting atmosphere for customers during promotional events, providing support and guidance as needed.
• Distribute promotional materials, including flyers and special offers, to customers as part of store events and promotions.
• Loss Prevention and Store Safety: Stay alert for signs of theft or suspicious activity inside the store. Report concerns to management and help maintain store security.
• Large Item Assistance: Help customers transport large tools from the store to their vehicles and assist in bringing tools from the warehouse to cash registers during busy periods.

Experience:

• Previous experience in customer service, retail, or security roles is preferred.
• Comfortable working in a fast-paced environment with high customer traffic.
• Ability to work outdoors in various weather conditions.
• A valid driver’s license is required for flyer distribution.

Skills:

• Strong communication skills, both verbal and written.
• Ability to provide excellent customer service and maintain a positive and professional attitude.
• Physical ability to assist with large tools and move around the store and parking area.
• Organizational skills and the ability to multi-task effectively.
• Attention to detail with a focus on customer safety and store security.
• Ability to adapt and remain calm during busy periods or unforeseen circumstances.
• Willingness to take on a variety of tasks, from flyer distribution to assisting with store events and promotions.

This is a full-time, permanent position, with the initial focus on flyer distribution for 2-4 hours a day for approximately 3-5 months. After this initial phase, the role will transition into a full-time Front-End Attendant position, offering stability and long-term opportunities for growth within the company.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (preferred)

Work Location: In person