Partner Account Manager (DevOps) - Toronto, hybrid work

Rewind has moved to a hybrid model of work with our employees working from an office on Tuesdays and Wednesdays. Our office location in Toronto is on 350 Bay Street.

About Rewind

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

We are looking to add an experienced Partner Account Manager (PAM) to join our Partnerships team. Reporting to the Director of Partnerships, you will be responsible for building out the foundational partnerships that will fuel growth within our DevOps line of business. The backups we offer in this segment (Jira, Confluence, Bitbucket, Trello, Github & Azure DevOps) represent one of the largest growth areas within our business.

There is a massive opportunity to capitalize on specific cloud migration shifts (Jira EOL) that are currently underway in the market which are organically leading to an openness from partners to engage with Rewind. For the right person, the potential to capitalize on this moment in time is limitless.

The PAM will be supported by a Partner Marketing Manager and will work closely with our Sales team (Account Executives and Solutions Engineers). The focus of the role will be on:

• Foundational efforts to generate new partner leads and close new partnerships directly with Resellers, Solutions Providers, Agencies, GSIs, etc. within the DevOps ecosystem, most importantly Atlassian.
• Managing partner relationships, training/enabling partner teams and ensuring partner sourced revenue targets are achieved
• Building relationships within key software vendors and their sellers/account managers; Atlassian, Github, etc.

Key Responsibilities:

• Collaborating with the Director of Partnerships to build out the infrastructure for Rewind’s partner program within the DevOps, Atlassian and Microsoft ecosystems (Jira, Confluence, Bitbucket, Trello, Github, Azure DevOps)
• Identifying potential partners and decision makers that fit Rewind’s partner profile within the Atlassian and DevOps ecosystems
• Conducting targeted outreach via email, phone & Linkedin to schedule meetings and engage potential partners
• Ultimately closing, onboarding, training and supporting new partners to drive partner sourced revenue
• Developing and expanding relationships with partners to increase leads and market share. This will include working with marketing, sales, customer support, product teams, and any other segments activated to support revenue generation
• Exceeding assigned KPIs (partners sourced, partner sourced revenue & partner influenced revenue) on a consistent basis
• Providing day-to-day support for partners to help sell, evaluate and support Rewind services
• Assisting sales, partners, and their clients with quotes and proposals for Rewind services
• Inputing/updating activity and opportunities daily in the PRM (Partnerstack) & CRM (Salesforce)

We are looking for candidates that have 3 years of direct SaaS partner and/or sales experience and a demonstrated track record of acquiring new partners.

You should also have:

• The ability to build fruitful relationships
• A track record of consistently exceeding assigned revenue targets
• Outstanding written and verbal communications, presentation and delivery skills
• Experience delivering remote presentations – comfortable building and delivering presentations via Zoom meetings
• The ability to travel to meet with partners at events, conferences, meetups, and onsite

Bonus points:

• Knowledge of Salesforce, Partnerstack, Salesloft, Linkedin Sales Navigator
• Partnership experience within the Atlassian and/or DevOps ecosystems

Rewind Culture

At Rewind, we believe in the power of our team. We are a group of passionate performance-driven individuals who put teamwork at the forefront of everything we do. We strive to exceed expectations, driving innovation and solutions that propel our customers and ourselves forward. Our dedication to understanding and solving the challenges our customers face drives everything we do.

We believe that fulfillment, both inside and outside of work, is critical to our team's happiness and productivity. We cultivate a positive, inclusive, and engaging work environment where laughter and joy are woven into the fabric of our day to day activities.

We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Our package includes:

• employee stock options
• health benefits
• 3 weeks vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer hours (off every other Friday from June - September) and office closed during the holiday break (Dec 23 - Jan 1st)
• 4 week sabbatical after 4 years with us
• paid parental leave
• $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
• $1000/year wellness/home office allowance