As a Store Manager you will coach and develop the associated team to deliver Excellent service to all customers and help Pet Parents to find the right nutrition and other solutions for their pets. If you are enthusiastic about learning and growing, this position is for you!
What you get:
Product knowledge
Employee discounts
Competitive wages
Bonus on achieving sales target
Pet oriented career-building environment
What you do:
Ensure that all customer service standards are met by staff;
maintain courteous relationships within the community
Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
Operational Standards/Procedures ensure that all staff adhere to the standards and procedures.
Administrative activities coordinate order placements, maintain appropriate inventory, coordinate minor store repairs.
Business Results coordinate efforts of store staff to achieve targeted results
Other duties and tasks as required
What you bring:
Minimum of 1-2 years Pet Food Retail store management experience
Enthusiasm for learning & growth in pet care industry
Possess outgoing and friendly personality with strong customer service skills
Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
Ability to have reliable means of transportation to and from the store
Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
Capacity for understanding inter-team conflicts and escalating when necessary
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