Property Administrator (Toronto, ON)

Established in 1975, Park Property Management Inc. (Park) consistently delivers market-affordable, well maintained rental housing that embodies both quality and value. Beyond managing properties, our dedication extends to fostering meaningful connections and cultivating a comfortable environment for our residents.

Proudly influencing the real estate landscape in the Greater Toronto Area and key cities across Ontario, including Milton, Cambridge, Kitchener, Waterloo, Stratford, Tillsonburg, Guelph, and London, Park boasts a diverse portfolio of over 11,200 apartment units spanning 93 buildings. Our commitment to growth is evident through ongoing development of new purpose-built rental initiatives and strategic value-add acquisitions.

As an employer, we take pride in providing a work environment where your expertise and passion find purpose in contributing to the continuous success of our company. At Park, integrity and respect form the cornerstone of our business values, making it a place where you can feel good about where you work and the positive contributions you make to our team.

Property Administrator (100 Roehampton Avenue)

Reporting to the Property Manager, the Property Administrator is responsible for administration, including Account Receivable (A/R) and Account Payable (A/P) processing, and embraces the role of tenant liaison. If you take pride in providing best-in-class customer service, able to multi-task in a fast-paced environment and have an eye for detail, this job is perfect for you!

What you will do:

Administration

• Handles all telephone, email, and walk-in inquiries, complaints, or concerns from residents, ensuring top-tier customer service.
• Processes suite rental applications, including conducting credit and reference checks.
• Prepares new tenancy agreements and adjustment notices, as well as tenant charges.
• Oversees parking and locker logs and ensures compliance with Toronto Building Registration requirements.
• Trains and monitors the administrative procedures, maintaining updated rental and marketing reports for leasing and head office reporting
• Crafts various correspondence, including letters to residents, building notices, memos, reports, and emails.
• Manages both electronic and manual tenant records, along with performing additional office duties as needed.
• Provides team support, including coverage for absent staff members.

Accounts Receivable

• Manages daily deposits and reconciles accounts, making necessary adjustments.
• Oversees tenant documentation and maintains open lines of communication with tenants.
• Addresses general inquiries related to accounts receivable and prepares legal notices for landlords and tenants.
• Prepares documentation for legal proceedings and maintains both electronic and manual filing systems.

Accounts Payable

• Processes purchase and work orders promptly.
• Prepares resident correspondence and manages invoices.
• Responds to internal and external queries related to accounts payable.
• Manages day-to-day accounts payable tasks, including the oversight of supplier invoices.

Who we are looking for:

• Proficiency in accounting, financial management (Accounts Receivable & Payable), and strong software skills, particularly in MS Office.
• Experience in residential property management and familiarity with relevant legislation (Residential Tenancies Act, Ontario Human Rights Code, Privacy laws) preferred.
• Excellent customer service focus, coupled with superior planning, organizational, and multitasking capabilities.
• Effective communication, interpersonal, and conflict resolution skills, with the ability to work well under pressure and meet deadlines.
• Flexible team player with the capability to operate independently.
• Must be eligible to work in Canada; subject to a criminal background check.

What we offer:

We believe the success of our organization is powered by the talent, dedication and wellbeing of our employees. Our employee value proposition (EVP) has been designed to create a workplace where employees can thrive both personally and professionally.

We are Respect in the Workplace Certified and offer comprehensive total rewards package, inclusive of continuous learning and development, a competitive salary, a focus on health and wellness, employer funded group benefits and additional paid time off during the summer months.

Park Property Management Inc. encourages applications from all qualified candidates. If you require accommodation at any stage of the application process or want more information on our accommodation policies, please contact our Human Resources department.