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Come and join our fun, engaged and energetic team. We offer not only guests but our associate’s endless possibilities to restore the body and expand the mind. We offer exceptional benefits, training and perks that provide the basis for a renewing work experience.
We are an equal opportunity employer and we would love you to join our team!
Hotel Overview
The Pan Pacific Toronto Hotel (formerly The Prince Hotel) offers the best of both worlds – a welcoming oasis of calm amid the urban landscape. An exquisite property with 409 intimate guest rooms and 30,000 square feet of meeting space, two restaurants and a lounge in North Toronto, we are uniquely positioned to host a broad range of corporate, government, and leisure groups.
Job Summary
Manages the Maintenance Department, ensuring all guest needs are met or exceeded through preventative maintenance practices. Maintains quality and consistency throughout all maintenance service aspects and ensures all of the staff are qualified and trained appropriately.
Qualifications
Minimum of 5 years maintenance experience in a Hotel or related industry.
· Post secondary technical degree or related industry certification.
· Recognized designation such as a minimum 4th class or higher operating engineers licence.
· Familiarity with Canadian and provincial employment, labour law, construction and building code regulations.
· Ability to communicate effectively with all levels of guests, employees and management.
· Excellent organizational, computer, analytical, and problem solving skills.
· Very Strong oral and written communication skills
· Ability to lift weight up to 70 pounds.
Tasks
Establishes maintenance standards and procedures to ensure that all areas of the hotel are working efficiently and in good condition. Including, but not limited to:
· HVAC, Mechanical Equipment, plumbing, electrical, guest rooms, public areas, back-of-the-house, grounds, parking areas, waste removal, fitness areas and swimming pool.
2. Supporting and enforcing all corporate, federal, provincial and city maintenance operating policies and procedures. This includes legislated inspections of Fire Life Safety equipment and systems, elevators, etc.
3. Develops implements and enforces departmental policies and procedures.
4. Develops implements and maintains hands-on staff training programs.
5. Supervises staff, interviews and hires new employees, prepares schedules, carries out performance appraisals, mediates staff disputes, trains and develops staff, and carries out disciplinary action.
6. Responsible for maximizing departmental financial efficiencies.
7. Prepares an annual departmental budget, monitoring progress throughout the year.
8. Generates capital projects carrying out research on suppliers and pricing.
9. Sets short and long-term departmental goals, and develops strategies to achieve them. This includes establishing a long term effective preventative maintenance plan.
10. Represents the Hotel at meetings of professional associations.
11. Conducts quarterly departmental meetings and attends all required in-house meetings
12. Providing the following shift with a complete, accurate and up-to-date log book of the daily activities and follow up on recorded notations as required and conducts daily briefings.
13. Responding to individual guest needs and departmental needs as they occur.
14. Meets with guests to resolve complaints and respond to requests.
15. Schedules special maintenance projects and monitors the work.
16. Inspects guest rooms, public and service areas of the Hotel, ensuring that standards of repair are maintained.
17. Control the issuance of maintenance supplies and tools.
18. Schedules and performs preventative maintenance to all equipment.
19. Ensuring proper installation, repair and maintenance of all equipment and services.
20. Ensures that health, safety and fire procedures and regulations are followed.
21. Liaises with other departments, ensuring communication and the coordination of activities.
22. Completes, checks, authorizes, and submits payroll information. Monitors daily labour costs.
23. Participates in taking inventories. Investigates new products, liaising with suppliers and procurement.
24. Responsible for regular inspections in regards to the safety and upkeep of the hotel.
25. Schedules preventative maintenance repairs and follows up with the proper documentation to the department heads.
26. Identifies time frames and determines when repairs are conducted by rating the work hazards. Assigns responsibility for repair and documents that repair is completed.
27. Maintains a complete list of equipment that requires repair and logs when inspected and repairs completed.
28. Performs other tasks as assigned by Management.
Health & Safety
1. To perform documented workplace inspections on a monthly basis to ensure a safe work environment.
2. Conduct information sessions (safety training, quarterly department meetings, daily stand-ups) to ensure everyone is aware of safety issues and their responsibilities.
3. Conduct documented incident and accident investigations on all issues, which result in injury, medical attention, lost time or damage to property.
4. Correcting substandard safety performance acts or conditions through performance management and maintenance requisitions. Performing documented employee safety observations daily and taking the appropriate performance management when needed.
5. Ensure that
a. the equipment, materials and protective devices as prescribed are provided
b. the equipment, materials and protective devices provided are maintained in good condition
c. the measures and procedures prescribed are carried out in the workplace
d. the equipment, materials and protective devises provided by the employer are used as prescribed
e. all parts of the workplace is capable of supporting all loads to which it may be subjected without causing the materials to be stressed beyond the allowable unit stresses
6. Shall
a. provide information, instruction and supervisor to a worker to protect the health or safety of the worker
b. in a medical emergency provide information in its possession to a legally qualified medical practitioner and to such other persons as maybe prescribed
c. when appointing a supervisor, appoint a competent person
d. acquaint a worker or supervisor with any hazard in the work and in their handling, storage, use, disposal and transport of any article, device, equipment or a biological, chemical or physical agent
e. afford assistance and cooperation to a committee and health & safety representative in the carrying out by the committee of their functions
f. not knowingly permit a person who is under such age to be in or about the workplace
g. take every precaution reasonable in the circumstances for the protection of a worker
h. post in the workplace, a copy of the OHSA with any explanatory material outlining the rights and responsibilities and duties of workers
i. prepare and review one time per year a written occupational health & safety policy and develop and maintain a program to implement that policy
j. post a copy of the occupational health and safety policy
k. provide to the committee the results of a report respecting occupational health and safety which may be in their possession
7. In addition, the manager will
a. establish an occupational health service for workers
b. maintain the service in accordance to the standards prescribed in OHSA
c. keep and maintain accurate records of the handling, storage, use and disposal of biological, chemical or physical agents
d. keep, maintain and make available to the worker affected such records of the exposure of a worker to biological, chemical or physical agents
e. notify a director of the use or introduction into the workplace of such biological, chemical or physical agents
f. monitor at such time or intervals the levels of biological, chemical or physical agents in the workplace and keep and post accurate records
g. comply with a standard limiting the exposure of a worker to biological, chemical or physical agents
h. establish a medical surveillance program for the benefit of workers
i. provide for safety-related medical examinations and tests for workers
j. only permit a worker to work or be in a workplace who is found to be physically fit to do the work in the workplace
k. provide a worker with written instructions as to the measures and procedures to be taken for the protection of a workers
l. carry out training programs for workers, supervisors and committee members
8. Supervisors and managers will be held accountable for the health & safety of workers under their supervision. Supervisors and managers are responsible to ensure that machinery and equipment are safe and that workers work in compliance with established safe work procedures. Workers must receive adequate training in their specific work tasks to protect their health and safety.
**Pan Pacific Toronto recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Job Types: Full-time, Permanent
Benefits:
Schedule:
Work Location: In person